Assistant Family and Community Resource Center (FCRC) Administrator (PUBLIC SERVICE ADMINISTRATOR) (

Agency:  Department of Human Services 

Opening Date: 06/17/2024
Closing Date/Time:  07/01/2024 
Salary:  Anticipated Salary: $7,688 - $9,697 per month ($92,256 - $116,364 per year) 
Job Type:  Salaried 
County:  Macon 
Number of Vacancies:  1 
Plan/BU:  None 

 

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

 

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

 

Posting Identification Number  37624

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Assistant Family and Community Resource Center (FCRC) Administrator to oversee the operations of the Medical Field Operations Downstate Office.  The position supervises and administers the activities of professional and non-professional staff providing casework services to applicants seeking public assistance or referrals.  The Division helps Illinois residents by connecting them with many programs and services.  Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Job Responsibilities

1. Serves as Assistant Family and Community Resource Center (FCRC) Administrator. 
2. Serves as full-line supervisor.  
3. Confers with and advises subordinate supervisors concerning personnel problems and employee evaluation issues.
4. Conducts regularly and specially scheduled staff meetings to discuss, interpret and implement new policies and procedures or changes in existing policies and procedures.
5. Plans and implements special management assignment projects. Develops reports, makes recommendations and implements approved changes.
6. Coordinates workflow throughout the office on a rotational basis.
7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill and mental development equivalent to completion of four (4) years of college.
2. Requires three (3) years progressively responsible administrative experience in a health or human services organization.

Preferred Qualifications

1. Two (2) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
2. Two (2) years of professional experience interpreting and implementing policies, procedures and goals of public assistance services.
3. Two (2) years of progressively responsible administrative experience in a health or human services organization.
4. Two (2) years of professional casework experience using social casework methods, techniques and principles gained through human services related college education or professional experience as a caseworker.
5. Two (2) years of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery.
6. Two (2) years of professional experience in public speaking to small audiences.
7. Basic proficiency in Microsoft Office Suite.

Work Hours:  Mon - Fri, 8:30am - 5:00pm 
Work Location: 707 E Wood St, Decatur, Illinois, 62523 

Family & Community Services

Region 1 Central/Administration

Medical Field Operations

Downstate/Macon County
Agency Contact:  DHS.HiringUnit@Illinois.gov  
Posting Group: Leadership & Management; Social Services 

 

About the Agency

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

 

As a State of Illinois