Operations and Facilities Coordinator

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.

As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.

NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The Operations and Facilities Coordinator provides comprehensive administrative, fiscal, and operational support to ensure efficient departmental operations. The position coordinates records management, budgeting, workflow systems, facilities-related processes, and compliance activities. All duties are performed in accordance with local, state, and federal laws and institutional policies.

Responsibilities include managing records for the department, departmental budget, ServiceNow or current workorder software, and other duties as assigned. All duties are performed in accordance with local, state, and federal laws as well as institutional policies.

Essential Duties:

• Oversee departmental records, retention schedules, and records destruction. Maintain asset, warranty, vehicle, and equipment records

• Coordinates and supports the ServiceNow database, including preventive maintenance scheduling and assists with user access and training, and manages requests submitted via ServiceNow

• Prepare, track, analyze and project departmental budgets. Manage and project utility usage and costs. Monitor fuel card activity and operational expenses. Process purchase requisitions, contracts, invoices, and fiscal documentation

• Monitor parts/supplies inventory and equipment certifications (e.g., FCC licenses, generators, elevators, fire systems)

• Administer physical and electronic key/access systems using current software; track issuance/returns and coordinate changes

• Assist in development, interpretation, and implementation of operational and facilities-related policies. Prepare operational, fiscal, and compliance reports

• Maintain emergency contact lists and support incident response. May be expected to report to campus at the supervisor’s request, including nights, weekends, inclement weather, and emergencies

• Additional duties may be assigned as necessary to support the goals and objectives of the department and college

Rate of Pay: $19.76 per hour *Higher compensation may be considered based on qualifications directly related to position.

Completed applications received by 7/31/2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position

Minimum Qualifications:

• The formal educational equivalent of an B.S. or B.A. degree in business administration, or a related field

• At least two years of office management experience

• Applicable equivalencies (work experience and/or educational achievements) may be considered on the above minimum qualifications

Knowledge, Skills, and Abilities:

• Budgeting: Minimum of two years budget, purchasing, or fiscal planning and reporting  

• Ability to learn new software applications related to performance of assigned job duties 

• Technical Proficiency: Skilled in MS Office (Word, Excel, PowerPoint, Access)  

• Confidentiality and Compliance: Capable of handling sensitive information with discretion in accordance with state, federal, and institutional policies 

• Independent Work and Accountability: Self-starter who takes initiative, manages responsibilities with minimal supervision, and maintains high performance standards 

• Time Management and Organization: Strong ability to manage time, multitask, and stay organized in a fast-paced environment 

• Analytical and Research Skills: Proficient in conducting research, analyzing data, performing quality assurance reviews, and recommending actions 

• Interpersonal and Communication Skills: Ability to work effectively with employees at all levels, build relationships across the institution, and communicate clearly in written and oral formats 

Physical Demands/Work Environment:

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions o