Exhibit Operations Coordinator I

Requisition ID: 59558  Title: Exhibit Operations Coordinator I  Division: Arthrex, Inc. (US01)  Location: Fort Myers, FL. 

 

 

 

 

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics.  We value quality and invest in our employees by offering a competitive benefits package including a great work-life balance and opportunities for continuing education through training and conferences.  We currently have an amazing opportunity to join our team.  Arthrex is headquartered in Naples, Florida, which has great weather year-round and no state income tax!

 

Main Objective: The Exhibit Operations Coordinator is responsible for providing support to exhibit functions (both onsite and offsite). Assist with pre-planning, onsite and post exhibit tasks and serve as a liaison to internal and external clients, including employees, customers, agencies, sales associates and hotel visitors. Knowledge of corporate goals and objectives to ensure the successful outcome of exhibits is required.

 

Essential Duties and Responsibilities:

1. Maintains inventory of products and associated exhibit models and displays.  Tracks usage and forecasts and orders as needed to support corporate and agency schedule.
2. Develops and maintains lab and exhibit checklists and reference materials.
3. Ensures all exhibit products and displays are tested for proper function and current rev level, repairs, replacements, and disposition of obsolete products.
4. Responsible for set-up and clean-up/disinfecting of all campus and offsite products and displays for both workshops and exhibits after attendance. Observes all blood-borne pathogen and related safety procedures.
5. Responsible for supporting those in the coordination and execution of exhibits consisting of, but not limited to: international and regional exhibits (in country), workshop events including didactic, sawbones, or cadaver, etc. for the organization.
6. Works closely with Global Trade, Marketing, Medical Education, Exhibit House vendor and other key partners to execute exhibits and events successfully.
7. Works with exhibit planners daily to develop and prepare booth drawings to help optimize product and display layout and quantities.  Ensure accurate and prompt delivery of display equipment.
8. Maintain list of approved and preferred vendors.
9. Supports team members on-site as back-up during holidays, PTO, and periods of increased volume of exhibit, event and workshop requests.
10. Communicates policies, procedures, and processes related to transparency and disclose effectively and with excellent customer service.

 

Knowledge:

General knowledge of industry practices, customer service, and standards. General knowledge of Exhibits and Workshop processes and best practices

 

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply and follow standard operating procedures to meet department objectives. 
 
Discretion/Latitude:

Required to work as part of a team or individually. Work is reviewed for detail accuracy, consistency, and customer service. Refers to all policies and procedures for detailed instructions.

 

Skills:

•    Ability to work in a fast-paced, ever changing environment.
•    Must be detail oriented
•    Customer Service background
•    Coachable, Team player, self-motivated
•    Work extended hours, weekends, early mornings or late nights
•    Beginner level of Microsoft Office, Excel, Word, PowerPoint and Outlook email experience.
•    Ability to work independently and effectively with internal and external customer.
•    Ability to verbally communicate ideas and issues effectively to other team members and management.
 

Education/ Experience:

•    High school diploma or equivalent required.
•    1 year experience working in a professional environment, prior exhibit/event experiences preferred

 

Incidental Duties:
The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Hours must be flexible as often Saturday and/or evening coverage is required including approximately 20% travel or as required. 

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to listen, understand the information provided, and follow instructions. 

 

Mathematical Skills
Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirem