Senior Manager, Technical Services

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Supply Chain Engineering

Job Sub Function:

Repair & Maintenance Engineering

Job Category:

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Senior Manager, Technical Services to join our team. This is an onsite position located in Raritan, NJ.

Are you interested in joining a team that is positively impacting patients' lives by ensuring high quality and reliable supply of our cell therapy products? Apply today for this exciting opportunity to be part of the #CAR-T team!

Summary:

The Senior Manager, Technical Services, is a leadership role responsible for overseeing the Computerized Maintenance Management System (CMMS), Asset Management, and Reliability Programs supporting critical manufacturing operations at the Raritan site. This role ensures the integrity, availability, and performance of production equipment, infrastructure, and related assets, driving continuous improvement, operational excellence, and compliance with safety, quality, and regulatory standards. Managing internal teams and external vendors and consultants, the Senior Manager leads subject matter experts (SMEs) in asset management, GxP asset services management, and production equipment, fostering a culture of safety, compliance efficiency, and innovation.

A key focus of this role is to bring more digitalization into asset management practices by leveraging artificial intelligence (AI), Internet of Things (IoT), and advanced analytics throughout the asset lifecycle. Additionally, this role supports investigations related to GxP assets, ensuring compliance and continuous improvement in asset reliability and performance.

Key Responsibilities:

Asset & Reliability Leadership:
Lead the Asset Management Specialist team focusing on manufacturing equipment, assets, reliability programs, GxP contract management, and digital transformation initiatives to optimize asset performance, lifecycle, and predictive maintenance capabilities.

CMMS Oversight:
Manage the Computer Maintenance Management System (CMMS) to ensure accurate data entry, asset tracking, work order management, and reporting. Drive system optimization to enhance maintenance planning, predictive analytics, and incorporate AI and IoT solutions for smarter asset management.

Planning & Execution:
Develop and implement asset management strategies aligned with site goals, including asset lifecycle planning, preventive maintenance, condition-based monitoring, and digitalization efforts.

Continuous Improvement:
Drive reliability-centered maintenance (RCM), root cause analysis, lean practices, and digital innovation to improve equipment uptime, reduce downtime, and lower costs.

Regulatory & Safety Compliance:
Ensure all asset management activities comply with GxP, EMA, FDA, OSHA, and other relevant regulations. Lead safety, environmental, and GxP investigation support programs related to asset performance and deviations.

Data & Performance Analytics:
Utilize data from CMMS, IoT sensors, AI-driven analytics, and other systems to monitor KPIs, analyze trends, and implement data-driven improvements to asset reliability and maintenance processes.

Collaboration & Cross-Functional Support:
Work closely with Quality, Engineering, Manufacturing, MSAT, EHS, Maintenance, CQV and Site Leadership, a