Box Office Coordinator (Administrative Support Coordinator I)

Position Summary 

San Diego State University’s School of Theatre, Television, and Film is looking for a Box Office Coordinator to ensure the smooth operation of the Performing Arts Box Office and support ticket sales for all School and College productions. If you're passionate about the performing arts and enjoy working in a dynamic environment, we want you on our team!

Key Responsibilities:

• Operate the cash register and perform reconciliations.
• Train student assistants.
• Assist the general public, faculty, staff, and students with ticket sales and inquiries.
• Establish and maintain a positive working environment.
• Support Front of House functions for the School of Theatre, Television, and Film.

Why Join Us?

• Be part of a vibrant performing arts community.
• Gain valuable experience in box office operations and customer service.
• Contribute to the success of School and College productions.

Make a real difference in the day-to-day operations of the Performing Arts Box Office. Apply today!

Position Information

• This is an intermittent hourly, temporary position with an appointment end date of December 31, 2025, with the possibility of reappointment.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Work hours are typically Wednesday– Saturday, 4:00pm. to 10:00 p.m., but may vary based on operational needs. Shows are scheduled from mid-February to May and from mid-September to December. 
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The College of Professional Studies and Fine Arts (PSFA) is one of eight instructional units of San Diego State University.  The College is comprised of ten diverse departments and schools:  the departments of Aerospace Studies, Military Science and Naval Science; the schools of Art, Design and Art History, Communication, Hospitality and Tourism Management, Journalism and Media Studies, Music and Dance, Public Affairs, and Theatre, Television and Film as well as ten research centers.  The College is staffed by 49 positions comprised of administrative, clerical and technical staff in addition to approximately 260 tenured/tenure-track faculty and lecturers serving over 5,000 majors.

The Dean’s Office is responsible for the creation, implementation and continued support of the instructional, research, and development processes in the College.

For more information regarding the College of Professional Studies and Fine Arts, click here.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Key Qualifications

• Experience with ticket sales and box office management.
• Excellent customer service skills and professionalism.
• Have basic understanding of production logistic detail
• Working knowledge of budget policies and procedures.
• Thorough mastery of English grammar, punctuation, and spelling.
• Expertise in using office software packages, technology, and systems.
• Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures preferred.
• Experience with AudienceView and/or similar software preferred. 
• Experience with Performing Arts Administration preferred.

Compensation and Benefits

Starting income upon appointment is not expected to exceed $27 per hour. 

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. 

CSU Classification Salary Range: $22.29 - $35.03 per hour. 

SDSU Values

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