Medical Assistant, Float Pool

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Our Float Pool team is a highly skilled group of medical professionals (including medical assistants) who are specially trained and readily available to seamlessly assimilate and stabilize clinical operations within our practices. We cover gaps due to unexpected call outs, long-term leaves, planned vacations, staffing vacancies, etc. This is a unique opportunity to work autonomously to the top of your education/certification while also functioning as part of a collaborative team. The ideal candidate profile is an experienced, adaptable Medical Assistant who is confident in their clinical abilities and genuinely enjoys variety.

In this role, you'll help fill staffing gaps caused by call-outs, vacations, leaves, and vacancies. It’s a unique opportunity to work independently at the top of your certification while contributing to a highly collaborative care team.

 

Job Summary

We're hiring per diem Medical Assistants to support our North Shore practice locations Monday through Friday, with flexible options for full or partial shift coverage between the hours of 8:00am-5:00pm.

Our North Shore practice locations include:
-Beverly
-Danvers
-Lynn
-Marblehead
-Peabody
-Rowley
-Salem
-Saugus
-Swampscott

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

Essential Functions:

-Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
-Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
-Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
-Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
-Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
-Maintains inventory of immunizations and check expiration dates.
-Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
-Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

 

Qualifications

Education
High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Basic Life Support [BLS Certification] preferred