Environmental Services Shift Manager - Mandalay Bay

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:  

As an Environmental Services Shift Manager, you are an essential part of guest experience. Your dedication to provide top-notch experiences for guests will set the stage for the memories that guests can carry with them well past their stay with us. By ensuring efficient daily operations, and fostering a collaborative and efficient work environment, you play a crucial role in elevating the overall guest experience.

THE DAY-TO-DAY:

• Consistently offer professional, friendly, and engaging service

• Provide direction and support to staff, and Shift Supervisors to achieve the highest cleanliness standards in the Casino, Public Areas, Offices and other required areas

• Maintain a high standard of cleanliness by conducting consistent inspections of all public areas, offices, back-of-the-house, and Casino

• Working knowledge and understanding of scheduling and labor management

• Consistently demonstrate the ability to effectively manage time and prioritize tasks, demonstrating strong organizational skills, attention to detail, and the capacity to provide effective training, coaching, and leadership

• Communicate policies and procedures, and ensure compliance

• Assist with various leadership functions to include hiring, coaching, discipline, training, terminations, ordering and payroll

THE IDEAL CANDIDATE: 

• Must be a minimum of 21 years of age

• Must currently hold a valid Nevada Driver's License

• Has a bachelor’s degree or equivalent experience (4+ years in hospitality, business management, or leadership)

• Has prior experience in an EVS leadership role overseeing general cleanliness

• Has prior experience overseeing, and providing direction to a leadership team

• Excellent customer service skills and interpersonal skills to effectively communicate

• Has the ability to multi-task and work well in a fast paced, team-oriented environment

• Is proficient in the utilization of Hotsos, and Microsoft office

• Professional appearance and demeanor

• Bilingual

THE PERKS & BENEFITS:  

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off-shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16095

Are you ready to JOIN THE SHOW? Apply today!