Seasonal Ticket Operations Assistant

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Texas Rangers Ticket Operations Assistant

Job Description

Minimum age: 18

Pay Rate: $12.00/hr

Hours: 32 hours per week on average

Timeline: January through October

The Ticket Operations Assistant is a part-time position that provides support to the Ticket Operations staff by assisting with daily office functions and responding to a high-volume of requests and demands on game days and non-game days.

JOB DESCRIPTION:

•          Answer and respond to incoming phone calls from season ticket holders, ticket purchasers and guest complaints

•          Lead support for fans using MLB Ballpark app

•          Assist Box Office and Phone Room Managers with day-to-day operations

•          Assist guests by resolving ticket purchase errors

•          Secure payment for ticket sales and process distribution of tickets

•          Process and execute game ticket requests

•          Box Office and Phone support for non-baseball related events held at Globe Life Field

QUALIFICATIONS:

•          Passion to work in the Sports Industry

•          Must be able to work well with a diverse group of peers

•          Ability to handle multiple tasks and pay attention to detail

•          Ability to handle a fast paced environment

•          Excellent interpersonal and customer service skills

•          Willingness to work weekends, games, events, and some holidays

•          Basic math and computer skills

•          Must be available and willing to work throughout the 2025 Season from January through October

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!