Cashier

 

Job Summary

Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Licensing and Financial Specialist works independently to achieve specific outcomes. The Cashier is responsible for the cashiering needs of the University Housing Services, including cash room scheduling of Student Assistants.

 

Key Responsibilities

• Receipt payments, balances and reconciles daily cash and check receipts, prepares deposits for armored car pick up.
• Acts as custodian for petty cash funds and balances change fund daily.
• Uses CASHNet to research declined credit card payments.
• Explains policy and answers questions regarding the UHS license, application and cancellation processes, payment deadlines, meal plan inquiries, and housing charges posted to the student account in Peoplesoft
• Processes parking requests via DocuSign and updates student parking car information using StarRez database.
• Using CASHNet payment system runs the initial payment report on a weekly basis to check for any payments that were not made via StarRez and completes the application if applicable.
• Responds to resident’s inquiries regarding account balance, late fees or holds, reduced initial payment process, and any other housing related questions.
• Researches and reconciles accounts, initiates corrections to accounts using StarRez, PeopleSoft and CASHNet.
• Schedules the student assistants ensuring the cash room has coverage at all times, and breaks and lunches are covered.
• Trains student assistants and ensures all housing policies and procedures are communicated to them.
• Meets with prospective and current residents to approve and establish payment plans and discuss delinquency issues providing support to Reports and Billing Coordinator and Licensing and Financial Specialist.

 

Knowledge, Skills & Abilities

• Apply accounting procedures and practices to the analysis or complex accounting problems.
• Basic skills in email and web applications.
• Thorough knowledge of financial aid disbursement regulations.
• Researches problems independently in StarRez and PeopleSoft.
• Ability to clearly answer questions and explain procedures and policies to students and the public in an efficient and courteous manner, apply judgment, discretion and initiative in performing a variety of tasks
• Ability to maintain confidentiality.
• Analyze and interpret accounting data.
• Perform accurately in a detailed-oriented environment.
• Handle multiple priorities, organize and plan work and projects.
• Explain, monitor, and lead a student assistant in the day-to-day work assisting with cashiering duties.
• Ability to communicate with constituents in a professional and respectful manner.

 

Required Qualifications

• Any equivalent combination of education and experience which provides the required knowledge and abilities.
• Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities.

 

Preferred Qualifications

• Bachelor’s degree in Accounting, Business Administration or a related field.  
• Experience performing cashiering services.
• Reconciliation experience.
• Experience analyzing or interpreting data from a database system. 
• Customer Service experience.
• Experience with payment software or database system.
• Experience working in an educational environment. 
• Supervision experience.

 

Compensation

Classification: Accounting Technician II
Anticipated Hiring Range: $3,688/month - $4,132/month
CSU Salary Range: $3,688/month - $6,122/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

 

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

 

Contact Information