Sr Manager, Product Management

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Ingram Micro is the business behind the world’s brands reaching nearly 90 percent of the world’s population. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage™ set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.ingrammicro.com.

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The Ingram Global Digital Solutions team is looking for a Senior Manager, Product Management to drive key customer experience initiatives for its Global digital properties. As a Senior Manager, you will be a leader within the Product and Platform organization that owns feature development, prioritization, and launch for impactful new products. You will work with our customers, business stakeholders, Partners, UX, Engineering and IT teams to define product features, set priorities and lead launches. Key responsibilities will include driving development of strategies, epics, user stories, and technical functional documents; driving development across IT, Engineering, Design, and UX in alignment with customer, business, and market requirements; diving into customer feedback, BI and other data to help prioritize and focus improvements and launches; lead execution and delivery.

The Senior Manager position involves regular communication with senior management across business, digital strategy, and technology, therefore, effective presentation skills are essential for this opportunity. We are looking for a customer focused, metrics and results driven individual who has strong market and customer analytical skills to extract the prioritization of roadmaps and business cases. As a product leader, you must be able to see the vision, set a path to get there, and lead and influence others to achieve our goals. Success is measured through customer engagement, internal efficiencies, customer satisfaction, and delivery – in short you make a difference for our customers and our business!

The Sr. Manager, Product Management will be responsible for a team of Product Managers and the digital experience. People management and leadership skills are essential for the success of the role. Team building, cross functional collaboration, accountability, ownership and defining success criteria are some of the key qualities required for this position. We are looking for a smart and innovative Senior Manager who is self-sufficient and thrives in ambiguity, has worked within an Agile development environment, and can balance both business and technical demands. Candidates should be willing and able to jump into the details to help drive solutions and progress.

The Senior Manager will have responsibility for key digital capabilities that drive customer engagement by integrating and leveraging backend systems and data. The ability to work closely with your technical team as well as with various stakeholders from marketing to divisional and corporate groups, UX, analytics, and other internal teams.  Agile team building, cross functional collaboration, accountability, ownership and defining success criteria are some of the key qualities required for this position.

The role:

• Exhibiting and building strong product management practices, principles, and leadership
• Technical Product Management and development, working together with business and technology teams to design, develop, or enhance presentation, engine, or data layer capabilities.
• Strong advocate for internal and external customers and can convert their needs into prioritized roadmaps.
• Business management, including creating strategy across product portfolio, roadmaps, and managing respective budgets.
• Understanding of the global organization and its associated business units, with a lens towards common-sizing and solution building to ensure optimal resource utilization.
• Product knowledge of front and back-end ecommerce, APIs, and 3rdparty systems, with integration into modern day SaaS solutions
• Collaboration with development teams to define scope and processes within Agile Framework
• Ability to understand complex business and technical considerations and make appropriate decisions to ensure positive, global results.
• People management including the ability to identify, hire, retain, and develop highly skilled product managers.

• Meet with customers, partners, peers, and stakeholders, including regional CIOs and business leaders, to unders