Senior Sales Operations Manager

Intelligent. Dynamic. Resilient. 

Everfox, formerly Forcepoint Federal, has been defending the world’s most critical data and networks against the most complex cyber threats imaginable for more than 25 years. As trailblazers in defense-grade, high assurance cyber security, we have been leading the way in developing and delivering innovative cyber security technology. We protect data wherever it resides. Our unwavering dedication and commitment to our customers and the critical missions they serve are what set us apart. We are dynamic, vigilant, and proactive in everything we do. Our suite of cross domain, threat protection and insider risk solutions empower governments and enterprise organizations to use data safely - where and however their people need it. At Everfox, we innovate, we invest, we achieve. We protect what matters most to our customers. And we offer protection like no other. We do all of this so our customers can focus on what matters most… their mission.

Title: Senior Sales Operations Manager

Location: Remote, United States 
Type: Full-Time 
Reporting to: Sr. Manager, Sales Operations 

Scope of Role 

The Senior Sales Operations Manager is an experienced individual contributor responsible for optimizing and supporting the company’s Go-To-Market (GTM) processes. This role supports complex sales cycles, government procurement processes, and compliance requirements. The Manager ensures data integrity and process optimization across platforms like Salesforce, Clari, and Certinia, while driving process improvements and managing cross-functional projects. You will collaborate with Sales, Services, Finance, and other stakeholders to define system requirements, enhance workflows, and deliver actionable insights to support strategic priorities. 

*No sponsorship offered for this position.

Responsibilities 

• Serve as a subject matter expert for Salesforce.com, and related tools including CPQ, Clari, Technomile, and Certinia. 

• Collaborate with stakeholders to gather business requirements, translate them into technical specifications, and drive improvement projects from concept to execution, including thorough testing of system changes. 

• Oversee the configuration, maintenance, and optimization of Sales tools, acting as the primary point of contact for questions and enhancement ideas. 

• Understand how SFDC workflows support GTM processes and how to optimize data capture and reporting needs.  

• Develop documentation and support materials that define process and expectations for use of system, tools, or general rules of engagement 

• Support specialized in-depth data analysis activities using tools like Salesforce, and Excel to support sales performance and strategic goals. 

• Drive automation initiatives to streamline complex deal structures and procurement workflows unique to government and enterprise clients. 

• Support training and change management efforts to ensure user adoption of new systems, tools, or processes. 

Requirements 

• Bachelor’s degree in Business, IT, or a related field (or equivalent experience). 

• Minimum of 4 years of experience in Sales Operations, Business Operations, or Business Systems, with at least some experience with government clients.