KYC CDD Senior Analyst – Quality Check

We are looking for you, if you:

• have over 3 years relevant KYC/CDD experience,
• have analytical skills,
• have university degree,
• are fluent in English (reading and writing),
• have certification as an AML specialist (for example, ACAMS, ICA) with a recognized institution/association will be an advantage,
• have an ability to identify problems, analyzing key information and making connections, in order to find appropriate solutions,
• have an ability to provide support to internal and external customers to meet and understand their needs and expectations,
• can complete tasks and achieves results in an efficient, timely and high-quality manner, with a focus on execution and delivery of targets and KPIs.

Your responsibilities:

• performing ongoing QC reviews of local CDD  files in accordance to Global and Local policies and procedures,
• providing feedback and advice to the analysts based on KYC guidance and policy,
• contributing to quality improvement of the analysts by organizing best practice session with less experienced colleagues, most common mistakes sessions, training sessions and the development of training materials,
• actively participate in quality related meetings, hold calibration sessions within QC to ensure consistent approach,
• kdriving process optimization within the CDD area by identifying gaps or improvements in the KYC process.

Information about the squad:

You will be working in a dynamic and fast-paced environment where we adopt the change and do our best to be a step ahead. Our team is made of KYC professionals who aim at delivering the best-in-class service for our stakeholders. If you are passionate about challenges and enjoy looking for ways to a better, smarter and more efficient way of working, then this is your place.x

The role naming convention in the global ING job architecture will be “KYC Operations IV”.