Client Manager - Retail

Company Description

Location: Cincinnati, OH strongly preferred for client on-site travel

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Job Description

Have you ever walked down an aisle in your local retailer and wondered why your favorite beverage or food product moved or why the signage changed? At NielsenIQ, we work with U.S. retailers and manufacturers to help them understand their consumers, and to optimize their business down every aisle. Every day brings a new challenge working in an extremely fast-paced, ever evolving, competitive retail landscape.

As a Client Manager, you will work face-to-face with key retail clients to engrain robust NielsenIQ solutions. This is done by assisting your clients with navigating through complex business challenges with insightful and actionable NIQ recommendations with confidence.

When you join NIQ, you're signing up for an experience that requires autonomy, flexibility, curiosity, and passion. As a Client Manager, you will:

• Establish NielsenIQ as an indispensable insights partner and thought leader for your clients
• Build sustainable client relationships through delivering everyday value to enable our customer's success using our data, tools, and by providing insights on their business
• Establish yourself and NIQ as a trusted advisor to your clients, helping them to achieve their business imperatives
• Train and consult clients to conduct analytics using NielsenIQ tools and data sets, democratizing insights to drive business decisions
• Independently complete analyses using NielsenIQ tools and data to develop insights that drive client outcomes
• Identify potential revenue opportunities and risks with your assigned clients and lead internal teams to drive sales
• Develop expertise and ability to advise clients on industry trends, participating in client discussions and presentations as applicable
• Play an integral part in shaping our company's vision by elevating the Voice of the Customer
• Be accountable for identifying opportunities to collaborate across NielsenIQ teams and drive the adoption of our NIQ assets with clients
• Ability to work cross-functionally with internal stakeholders to identify and advise our clients on solutions for their business

Qualifications

• Bachelor's Degree Required
• 5+ years' experience in related industries which include Consumer Packaged Goods, Retail, Consulting, or Analytics
• Experience with syndicated data.
• Strong analytical aptitude, naturally curious, and a lifelong learner.
• Experience utilizing multiple and complex data sets problem-solving solving and proven project management skills
• Experience in client service environment ad ability to develop, maintain and grow client relationships
• Project management skills and ability to manage multiple priorities in complex situations
• Skillfully communicate and work collaboratively with internal & external teams
• Strong sense of autonomy, urgency, and accountability to delight clients
• Retail or Manufacturing background a plus (Retail Merchandising, Category Management, Operations, etc.)
• Highly Proficient in Microsoft Office software (Advanced Excel)

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com 

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