Clinical Support Associate - Brookfield Family Medicine - Full Time

Position Overview

We are seeking a Medical Assistant, Licensed Practical Nurse (LPN), or Emergency Medical Technician (EMT) to join our team at ProHealth Care’s Brookfield Clinic. This full-time role will rotate between our Primary Care and Urgent Care departments, providing variety and an excellent opportunity to develop diverse clinical skills.

Location:

ProHealth Care Brookfield Clinic

Located in the vibrant Brookfield area, our clinic is easily accessible from major roadways and offers free on-site parking. Brookfield is known for its bustling community, thriving businesses, and an array of shopping and dining options—making it an ideal location to work in healthcare while staying connected to the best the area has to offer.

 

Schedule:

Monday - 8:15-6:00 Tuesday- 8:45-7:15 Wednesday - 8:15-5:45 Thursday - 8:15-12:45 Friday - 8:15-4:00

 

 

Primary Responsibilities:

• Assist with patient care in both Primary Care and Urgent Care settings
• Perform clinical tasks such as taking vitals, administering medications, and preparing patients for exams
• Support providers with patient assessments and minor procedures
• Manage patient records using the Epic EMR system
• Respond to patient inquiries and follow up on care plans
• Ensure a clean, organized, and efficient work environment

 

What Makes This Role Unique:

• Dual Department Focus: Experience the variety of working in both Primary Care and Urgent Care—helping patients manage ongoing health needs as well as urgent medical situations.
• Work Life Balance: Enjoy the benefit of a Monday-to-Friday schedule, making this role perfect for professionals looking to maintain a healthy work-life balance.
• Work in Vibrant Brookfield: Nestled in a bustling and thriving community, our Brookfield Clinic is a prime location for healthcare professionals who want to be close to the heart of the action—both professionally and personally.

 

Requirements:

•  Medical Assistant, LPN, or EMT
• Prior experience in a healthcare setting, preferably in both primary care and urgent care
• Excellent communication skills and the ability to work collaboratively with a team
• Proficiency in Epic or other electronic medical record (EMR) systems preferred

 

Why ProHealth Care?

ProHealth Care is one of Wisconsin’s leading healthcare providers, committed to offering exceptional care to our patients while fostering a supportive, inclusive work environment for our staff. With a focus on innovation and growth, ProHealth Care provides ample opportunities for professional development and internal advancement.

 

What You Will Do:

Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group.  Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community.

• Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals.
• Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR 
• Clean exam rooms after each patient visit and maintain sufficient stock of supplies.
• Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers.
• Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision.
• Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic m