Jobs and Careers

Customer Engagement and Value Partner Hematology

Astellas Pharma

Romaniafull_timeVerifiedPosted 24 Jun 2026

About the role

General Information

Job Advert Title

Customer Engagement and Value Partner Hematology

Location

Romania

Function/Business Area

Missing req details TBC

Employment Class

Permanent

Description

Customer Engagement and Value Partner Hematology

About Astellas

Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com.

Are you driven to make a real difference in the lives of patients?

We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.

Location and Working Environment

Location: Italy office (Bucharest), Romania.
This role is field based 70% and office based for 30% for marketing responsibilities.
Astellas’ Responsible Flexibility Guidelines Statement- At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

Purpose & Scope

As a Customer Engagement & Value Partner, you act as a strategic partner to healthcare professionals (HCPs), payer stakeholders, and key decision makers across identified accounts and networks.
You ensure alignment of customer needs with internal capabilities, maximize value delivery, and drive impactful engagement through omnichannel strategies and insight‑driven decision making.
You also act as a core contributor to cross‑functional brand teams and support the delivery of impactful customer experiences.

Role and Responsibilities

Strategic Customer Engagement Act as a senior, trusted partner for HCPs and healthcare networks, fostering long term collaboration. Use clinical, operational and market insights to understand customer needs and shape engagement strategies. Strengthen relationships across decision making networks and key stakeholders, including guideline committees, academic centers and insurers. Ensure customers gain full value from Astellas solutions by addressing issues proactively and promoting the most suitable services and platforms. Align external insights with internal resources to support strategic planning and execution.
Value & Access Support the development and execution of value propositions that integrate clinical, ec