Associate Director, Data and Business Intelligence - McDonough Career Center

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

At Georgetown University’s McDonough School of Business, our mission is to build global business knowledge and inspire ethical leaders to serve the common good. We provide a world-class undergraduate, graduate, and executive experience rooted in our distinctiveness: Access to expertise across Georgetown University’s renowned schools to provide interdisciplinary, integrated, learning experiences; A location in the global capital city of Washington, D.C., with access to thought leaders and influencers across business, government, policy, non-governmental agencies, and embassies; And Georgetown University’s Jesuit tradition that calls upon us to be leaders who foster a collaborative culture and use empathy and care for others as they work to solve the world’s most complex challenges and serve the common good.

The Associate Director, Data and Business Intelligence, Career Center, McDonough School of Business is responsible for the administration of McDonough Career Center knowledge systems, data, training, and user support. This role primarily supports students and alumni in the MBA Full Time and Flex programs, with occasional collaboration with all of the graduate programs. We will rely on this team member to:

• Manage the mission-critical collection, organization, analysis, management, and reporting of MBA career center data; ensuring that a common system, data, and documentation standards are adhered to and data integrity is upheld.

• Provide regular updates on key student career engagement and success metrics.

• Manage annual Career Services and Employer Alliance (CSEA) official employment data reporting on behalf of the McDonough School of Business.

• Ensure that data management practices are logical, streamlined, and user-friendly.

• Develop, customize, test, and maintain primary internal data platforms, including McDonough CareerView and Excel-based data.

• Bridge to other internal business units to exchange and share data records, sometimes navigating multiple and incongruent data sources and storage methods, which requires an integrative mindset.

• Contribute to effective data stewardship and knowledge development at the McDonough School of Business (MSB) and the University as a whole.

• Manage external technology relationships and platforms; manage vendor relationships and the configuration of auxiliary resources, including all interoperability concerns, as well as assist with vendor contracts.

• Develop methods to optimize the use of information assets, as well as analyze data and make recommendations regarding its strategic and operational application, training and supporting all users on the systems.

• Supervise and manage team of 5-7 undergraduate student workers, contribute to their professional development, and enable them to be successful Career Center team members.

Work Interactions

The Associate Director reports directly to the Senior Director of Operations, and works closely with the Associate Dean and Managing Director, Career Services and the Associate Dean, McDonough Career Center – MBA.

This position interacts regularly interacts with other McDonough School of Business departments cross-functionally and at all levels, with MBA students and alumni, with companies, with representatives in other universities, and with technical vendors. This role directly contributes to the University’s mission by leveraging data analytics and business intelligence to enhance the career center’s effectiveness and goal to obtain operational excellence. Through data collection and analysis, the position provides critical insights that inform strategic decisions about career programming and employer partnerships, directly supporting McDonough’s commitment to excellence in business education

Requirements and Qualifications

• Bachelor's degree

• 2-4 years of experience managing data, maintaining third-party vendor systems, supporting system users, and producing critical reports

• Salesforce.com Certifi