Account Manager, Large (Construction)

Hover is making the homeowner journey easy, transparent and fun. Starting with the home improvement industry,  we’re answering age-old questions like, “What is it going to look like?” and “What is it going to cost?”, by helping homeowners and pros visualize what’s possible with Artificial Intelligence (AI) and interactive 3D property models. Homeowners, contractors, and insurance professionals all use Hover to get fully measured, accurate, and interactive models of any property—in a matter of minutes, and with just a few snaps of a smartphone camera.

Join a team that is rooted in challenging the status quo, persistence, and dedicated to serving our employees, customers, and communities. With key investors, including Google Ventures and Menlo Ventures and leading insurance carriers such as Travelers, State Farm, and Nationwide, Hover is committed to changing the world, one home at a time. At Hover, we believe there is strength in diversity and are fostering an inclusive and diverse culture by hiring qualified, talented people from a wide variety of backgrounds.

About the position

Hover is seeking a driven and consultative Account Manager to join our Construction Sales team. In this role, you will manage and grow a defined book of existing customers in the $10M–$100M revenue range across the construction vertical. The primary focus of this role is to uncover new opportunities, expand share of wallet, and drive cross-sell and upsell motions while maintaining and strengthening long-term relationships. You will serve as a trusted advisor to your accounts, guiding them to adopt Hover’s platform more deeply across their organizations and workflows.

This role requires strong sales acumen, the ability to multi-thread and influence stakeholders, and a track record of driving expansion revenue within a managed customer base.

You will contribute by

• Growing and Expanding Accounts
• Establish and cultivate strong relationships with decision-makers and influencers across your portfolio of accounts. Maintain consistent communication, gain a deep understanding of business priorities, and position yourself as the trusted advisor who connects customer objectives to Hover’s solutions.
• Create and execute strategic account plans focused on revenue growth and share of wallet expansion. Analyze customer data, identify whitespace opportunities, and align internal resources to help accounts adopt new products, workflows, and integrations that advance their business.
• Drive upsell and cross-sell opportunities by mapping business challenges to Hover’s platform capabilities. Build tailored proposals that demonstrate measurable ROI, incentivize expansion, and strengthen long-term alignment with customer goals.

• Driving Customer Outcomes
• Monitor customer usage, adoption, and engagement trends to identify areas of risk or untapped opportunity. Translate insights into clear action plans that increase account health and maximize the value customers derive from Hover.
• Conduct structured business reviews to align on objectives, showcase new features or workflows, and recommend strategies for broader adoption across regions, business units, or service lines.
• Collaborate closely with onboarding, support, and product teams to ensure smooth implementation of new initiatives. Address workflow challenges quickly and position accounts to succeed as they expand their use of the platform.

• Sales Execution and Forecasting
• Build and maintain a growth-oriented pipeline within assigned accounts by balancing retention efforts with proactive expansion opportunities. Consistently advance opportunities through the sales cycle to meet or exceed quota.
• Provide accurate and timely forecasting by tracking opportunity progress, analyzing historical and market data, and maintaining detailed account plans that capture both current state and future growth potential.
• Document all account activities, contact relationships, and deal strategies, ensuring visibility for internal stakeholders and alignment with broader sales goals.

• Cross-Functional Collaboration
• Partner with product, marketing, customer success and sales leadership to execute account strategies and campaigns that support growth objectives. Share field insights that shape messaging, positioning, and enablement.
• Act as the voice of the customer by communicating product requirements, workflow bottlenecks, and feature requests. Provide structured feedback to inform product roadmap and platform improvements.
• Coordinate with technical, enablement, and implementation teams on rollout plans for expanded solutions. Ensure accounts realize value quickly from new workflows, integrations, or product capabilities introduced.

Your background include