REHABILITATION CASE COORDINATOR I (UMP)

Job Requisition ID: 47342

Opening Date: 05/22/2025

Closing Date: 06/05/2025

​Agency: Department of Human Services

Class Title: REHABILITATION CASE COORD I - 38141 

Skill Option: UMP Certificate 

Bilingual Option: None

Salary: Anticipated Salary (Effective 7/1/25) ($4,004-$5,245/month ($48,048-$62,940/year)

Job Type: Salaried

Category: Full Time 

County: Madison

Number of Vacancies: 1

Bargaining Unit Code: RC014

Merit Comp Code: 

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Why Work for Illinois?

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s leading division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice.  The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living This position collects, reviews and processes Individual Provider (IP) time sheets, vendor bills and payments and triages and prioritizes incoming mail, email, phone calls, voicemail, and drop-in customers. The Rehabilitation Case Coordinator assists applicants, program participants, family members/guardians/care givers, vendors and referring agencies with understanding program rules, policies, eligibility criteria and other aspects of the Home Services Program. The Division of Rehabilitation Services is seeking to hire a Rehabilitation Case Coordinator who is self-motivated and detail-oriented individual with strong communication skills who will work with counselor(s) and the case management system to determine daily priority of customer service delivery.

Essential Functions

• Works with counselor(s) and the case management system to determine daily priority of customer service delivery.

• Collects, reviews and processes Individual Provider (IP) time sheets bi-monthly

• Assists applicants, program participants, family members/guardians/care givers, vendors and referring agencies with understanding program rules, policies, eligibility criteria and other aspects of the Home Services Program.

• Triages and prioritizes incoming mail, email, phone calls, voicemail, and