Supervisor Provisioning - BNA

Department:

Cargo Provo & GSE

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

*** For external applicants only: 
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Tennessee. 
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Provisioning position at BNA within the last 12 months.***Pay & Benefits Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.Benefits you’ll love:• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)• Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***• Competitive health insurance for you and your eligible dependents• Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.• Explore more benefits you’ll love: https://careers.southwestair.com/benefitsJob Summary

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Supervisor Provisioning supports our Purpose in their coaching and development of the Provisioning Team. The Provisioning Team is responsible for servicing aircraft and stocking them with beverages, inflight snacks, and other supplies for travel. This role works collaboratively with Leaders in Provisioning and workgroups throughout the station to ensure Provisioning Agents receive the necessary training, communication, awareness of regulations/policies/procedures, and overall support as they provide provisioning service to our operation. The Supervisor Provisioning brings their leadership and unique background to this close-knit Team, where they'll have an opportunity to drive the future of Ground Operations. 

 

Additional details: 

• A role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.  

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. 

 

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Model the Southwest Way

• Guide and lead team members using SWA (Southwest Airlines) talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development

Responsibilities

• Determine that aircrafts are properly serviced and provisioned prior to departure and that all forms and records are properly completed and maintained. Monitor the quality, quantity, and procurement of provisioning supply purchases
• Actively coordinate with all Departments to maintain the station’s on-time performance, Employee morale, and Cust