Floor Supervisor - Full-Time

Be part of an iconic story.

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)

POSITION SUMMARY
Floor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They assist with leading the effort to exceed expectations, provide exceptional service and display passion for our brand. Floor Supervisors are part of the store management team focused delivering top line sales results.

RESPONSIBILITIES
Consumer Engagement

• Leads the effort to greet and offer assistance to every customer; provides real-time coaching to associates.

• Executes replenishment ensuring sales floor inventory levels and size availability aligns with brand standards; collaborates with management on remerchandising decisions due to sell-through and available backstock.

• Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty.

• Prioritizes delivering an exceptional customer experience throughout the store and always places our customer first; asks our customers for feedback and conveys business opportunities to the Store Manager.

• Resolves customer concerns quickly while exceeding expectations.

Achieve Operational Excellence

• Leads the execution of shipment processing, replenishment, pricing, and visual/marketing directives in alignment with brand standards; achieves or exceeds the brand’s inventory control standards in accordance with RFID and shrink control.

• Assists in leading merchandising execution, filling in based on sell-through and collaborating with management on new arrival merchandising decisions.

• Enforces all company tools, policies and procedures; assists with loss prevention training and coaches associates to maintain awareness and report concerns.

• Assists with effective scheduling to support payroll strategies and budgets.

People and Culture

• Motivates and inspires associates to achieve sales goals and uphold brand standards; contributes to the recruiting and onboarding of talent to ensure a best-in-class team.

• Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and store team professionally, courteously, and respectfully.

• Celebrates and embraces individuality, inclusion and partnership; builds relationships and seeks out feedback for continuous self-development.

• Embraces innovation, change, and company initiatives; works collaboratively to accomplish brand goals and objectives.

QUALIFICATIONS

• Minimum of 2 years of retail experience required.

• High school graduate/equivalent preferred.

• Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested.

• Excellent communication and time management skills.

• Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.

Your Wellbeing is Our Priority

At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes:

• Insurance: best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.

• 401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.

• Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.

• Wellbeing Support: A variety of wellbeing tools and programs.

• Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fal