AVP, Acquisition Fraud Strategy - OnePay

Job Description:

Role Summary/Purpose:

This role is responsible for leading acquisition fraud strategy development effort by managing analytical projects, designing analysis plan and formulating recommendations. This role will work with cross-functional teams to ensure strategy is approved, implemented on time and performance as expected. They will also proactively identify strategy and process gaps, implement solutions to mitigate potential loss, and lead strategic initiatives and integration of new tools and models. 

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Use SAS/advanced programming to conduct fraud reporting, pattern analysis and True Name Fraud (TNF) strategy development, validation, testing and implementation 

• Lead entire clients strategy development & recommendation and work directly with PCMs and client teams 

• Proactively lead strategic initiatives and Integrate new tools and models into TNF strategies 

• Drive enhanced strategy using champion/challenger learnings to reduce fraud and improve customer experience 

• Lead remediation effort and coordination on fraud attack events 

• Represent TNF team during new clients onboarding and recommend strategy and process as appropriate 

• Build for future by understanding industry, economic and business needs 

• Analyze and explore data to find innovative solution to combat latest fraud pattern 

• Meet assigned deadlines and perform tasks as assigned 

• Complete required strategy documentation and meet audit standard 

• Work closely with implementation team to ensure strategy implemented correctly via pre and post implementation validation 

• Provide direction and support to other team members including mentorship 

• Perform other duties and/or special projects as assigned 

Qualifications/Requirements:

• Bachelor's degree and 5+ years’ experience with data/analytics or credit/fraud in the financial services industry; in lieu of Bachelor's Degree, 9 years’ experience with data/analytics or credit/fraud in the financial services industry 

• Minimum 5 years’ experience in retail, business or private label credit 

• Minimum 5 years’ experience in Risk Strategy Development and / or Management 

• Minimum 4 years’ Project Management experience 

• Minimum 5 years’ experience with model risk management, operational and regulatory risk, and governance 

• Demonstrated expert proficiency with SAS and/or SQL programming, Model builder 

• Expert level proficiency with Excel 

Desired Characteristics:

• Degree in Economics, Finance, Mathematics Criminal Justice, Business, and Statistics strongly preferred 

• Strong communication skills and experience with collaborating successfully at all levels.

• Ability to multitask and perform in a fast-paced environment 

• Demonstrated problem solving and critical thinking skills 

• Fraud/consumer finance experience a plus