Specialist II Change

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Lead and direct department employees to accomplish departmental goals, maintains workload balance, monitors incoming work levels to ensure timely processing of changes, communicates priorities and changes, and provides monthly metrics to the Supervisor/Manager for inclusion in monthly reports. The Sr Coordinator will accomplish this through ensuring the group completes effective change request administration, properly applies configuration control concepts, provides technical support to project teams as required, maintains controlled documentation and records, maintains documentation databases and ensures adherence to written documentation policies and procedures. Provide training and guidance to employees, identify and assist in resolving issues.

What You’ll Work On

• Coordinate and control the processing of document and part changes, including delegation within Documentation Control and coordination and assignment of urgent changes.
• Monitor incoming change requests and ensures that changes are picked up and processed in a timely manner.
• Communicate business priorities to ensure high priority changes are managed to meet business objectives.
• Act as first point of contact for Documentation Specialists when questions/concerns arise.
• Provide training and coaching to Documentation Specialists.
• Assist in the coordination of the document control activities to meet departmental goals and project deadlines.
• Deliver Windchill training to users.
• Provide information and feedback, both positive and corrective, to Document Control Specialists based on communication from management or users.
• Coordinate implementation of change requests with all affected areas/facilities.
• Work with remote facilities/affected sites as necessary to assist in changes that affect multiple locations.
• Typically should spend 50% of time developing and leading Document Control Specialists and working on projects (may vary based on size of site and volume of work).
• Compile monthly data and submit to Supervisor/Manager for inclusion in monthly report.
• Maintain departmental procedures and update as required.
• Provide guidance and support to employees to understand documentation concepts and requirements.
• Be involved in testing of Windchill changes as requested.
• Keep departmental employees abreast of changes or updates to procedures as necessary.
• Support all Divisional initiatives as identified by divisional management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
<