Senior Training Program Manager

POSITION SUMMARY: The Senior Training Program Manager will play a pivotal role in supporting the Supervisor training program, amongst other programs, at the Republic Services Technical Institute. This position involves collaborating with key senior leaders and being the strategic learning partner by advising on appropriate learning solutions that build the requisite knowledge and skills to support strategic business objectives and orchestrate the implementation of the onsite program on an annual basis.

PRINCIPAL RESPONSIBILITIES:

• Leverage learning expertise to help leaders identify the best learning solutions to meet their priority needs and deliver high-quality learning solutions for a variety of audiences.

• Work with design & development team to establish learning objectives, define project scope and deliver learning proposal to the business. Ensure priorities across broader organization and within each vertical organization.

• Responsible for measuring and demonstrating project success by ensuring alignment with learning objectives, proposal and agreed upon KPIs.

• Serve as liaison to key business areas where learning may not be centrally managed to ensure consistent, effective delivery for critical talent populations.

• Leverage the Learning Management System (LMS), knowledge management platforms, and other systems and technology to ensure learning is accessible for all and tracked appropriately.

• Partners with Technical Institute leaders to drive budget performance.

• Conducts classroom observations to provide feedback to trainers to ensure training is aligned with Republic Services’ needs, safety practices, and expectations.

• Reviews existing training programs: suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of the enterprise.

• Ensures that training materials and programs are current, accurate, and effective.

• Ensures that training milestones and goals are met while adhering to the approved training budget.

• Performs other responsibilities and projects as assigned or apparent. 

QUALIFICATIONS:

• Demonstrated experience in relationship-building and consulting with leaders, including identifying needs, developing action plans, identifying deliverables, and presenting results/recommendations to achieve business priorities.

• Demonstrated understanding of adult learning principles and instructional system development and the ability to apply them to technical and conceptual content.

• Demonstrated ability to successfully manage large projects from conception through design and development, implementation, and evaluation.

• Experience breaking down complex processes and identifying key pain points to deliver business improvements.

• High degree of organization and ability to manage multiple competing projects and priorities simultaneously; demonstrated excellence in effective planning, delegation, and decision-making.

• Excellent communication and facilitation skills.

MINIMUM REQUIREMENTS:

• 7-10 years of progressive experience in learning development, instructional design, or training delivery/facilitation experience.

• 3 years of leadership experience, with increasing responsibility in developing, implementing, and managing programs and leading cross-functional teams.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.