Vice President, Consumer Finance

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

PayPal’s Consumer Finance team is responsible for accelerating the growth of PayPal and Venmo by identifying and implementing new opportunities and solutions. The team partners with leaders across the company to improve the profitability, scalability, and defensibility of the PayPal and Venmo business models. The team requires strategic thinkers who can model the future, solve complex problems, and collaborate effectively to help carry projects from conception through execution.

Reporting to PayPal’s EVP & Chief Financial Officer, the VP of Consumer Finance will oversee the Consumer Finance team and oversee all financial objectives related to PayPal’s goal of bringing the company’s breadth of consumer products and services together in a cohesive, integrated, and seamless customer experience and value proposition. The executive in this role will partner closely with PayPal’s EVP and Consumer GM to develop and implement data-driven initiatives aimed at driving growth, improving efficiency, and increasing profitability, while serving as a connective tissue within the business. Additionally, the VP of Consumer Finance will lead strategic, high-impact projects including PayPal’s consumer monetization strategy, PayPal and Venmo product goals, competitive intelligence, investment ROI, and other initiatives requested by the C-Suite. The executive in this critical role must possess both a financial and commercial point of view and will need to embrace challenges and structure complex problems to deliver analyses and recommendations directly to the Senior Leadership Team and participate in the narrative and analysis for the Board of Directors and other investors.

The VP of Consumer Finance will directly manage the finance teams that own PayPal and Venmo customer acquisition, volume forecasting, customer retention and engagement, promotional strategy, and pricing initiatives. This executive leader must possess strong analytical and communication skills to influence data-driven business decisions and optimize investments. The executive in this role will combine a passion and obsession for PayPal and Venmo customers with knowledge of the consumer business and data to become a trusted business partner throughout the organization, leading critical projects from idea generation through operational execution.

Job Description:

Responsibilities:

• Serve as the global monetization strategy leader for PayPal’s consumer portfolio by partnering with Product and Product Marketing executives on setting pricing strategy, discounting strategy, and guardrails.
• Lead a high performing team responsible for ensuring PayPal and Venmo continue to grow and scale efficiently.
• Oversee the evaluation of revenue potential from potential future product investments to understand ROI.
• Own the unit economics for consumer products, including PayPal and Venmo, to identify and implement strategies to improve margins.
• Collaborate with executive-level stakeholders on the marketing, strategy & operations, product, and analytics teams to accelerate customer acquisition and marketing effectiveness.
• Drive strategic decision making, utilizing data to improve visibility into customer performance and make recommendations for new business opportunities.
• Support FP&A in understanding how to forecast product revenues and margins, and partner with accounting and corporate finance teams to understand and communicate month-end variances to plan for financial close reporting.
• Lead quarterly and annual planning process for marketing investments and identify and quantify key risks & opportunities in the consumer business.
• Partner with PayPal and Venmo product owners to oversee key product metrics by setting goals in planning, tracking outcomes, and providing metric deep dive analysis.
• Globally oversee the linkages between product goals (activation, usage / value, attach, customer sentiment) and financial and GTM goals.
• Manage bi-annual planning to support decision making around consumer product priorities and tradeoffs.
• Own cross-functional initiatives for PayPal’s consumer portfolio, including customer segmentation, international revenue planning, and market research.
• Oversee consolidation of all financial information, business context, and priorities for consumer portfolio deep-dives as requested by the Senior Leadership Team.
• Lead the preparation and delivery of Senior Leadership Team presentations that analyze business results, present forecasts, build narratives highlighting business strategy and performance, assess busin