Aquatics Senior Program Director

ABOUT US

The nonprofit YMCA of Western North Carolina strengthens local communities through youth development, healthy living, and social responsibility. Founded in 1889, we engage more than 100,000 people – regardless of age, income, or background – to nurture the potential of children and teens, improve the region’s health and well-being, and provide opportunities to give back and support the community. We do this through seven YMCAs, dozens of program sites, and YMCA Camp Watia. As the state’s largest provider of licensed school-age childcare, we give more than 1,000 children a day the opportunity to learn, grow, and thrive. We are made up of people of all ages, from all backgrounds, working side by side to ensure that everyone can reach their full potential with dignity. Our core values are caring, honesty, respect, and responsibility, and they guide everything we do. We are committed to being an organization that exposes and addresses social constraints that limit and/or negatively affect all humans from all walks of life. We recruit staff who are passionate about giving back to the community, helping people, and upholding our core values. For more information, please visit ymcawnc.org.

ABOUT THE ROLE

Under the direction of the Executive Leadership and consistent with the mission and policies of the YMCA of Western North Carolina, the Senior Program Director oversees the consistent implementation of best practices in Aquatics across the Association, including daily pool and aquatic program operations, volunteer and staff development, financial management and collaborations with community agencies. The Senior Program Director is accountable for ensuring the delivery of programs and services to YMCA members and participants that span numerous locations. They are a vital member of YMCA leadership staff and a highly visible representative of the YMCA mission and core values. They are accountable for knowing and properly executing YMCA policies and procedures.

ESSENTIAL FUNCTIONS

• Contributes to the overall Y mission of strengthening communities through youth development, healthy living, and social responsibility.
• Works closely with Executive service line leadership to ensure development, implementation and completion of the Aquatics chart of work annually.
• Models professional interaction with other employees, members, program participants, volunteers, and the community while always demonstrating the YMCA’s voice and core values.
• Develops, coordinates, markets, and evaluates aquatic service line offerings and services.
• Develops and implements an annual association calendar to provide all necessary training throughout the association, including LGI, YSL & courses focusing on working with people with diverse abilities. Ensures correct entry into systems and quality control measures consistent with training authority expectations.
• Ensures staff meetings (inclusive of in-services for LG and SL) are productive and high functioning. Continually communicates with and inform service line leadership staff about YMCA initiatives and trends.
• Ensures teams deliver quality work within given deadlines and expectations with minimal supervision.
• Develops and enhances the quality and innovation of the member and participant experience to improve retention, cross pollination, and growth. Develops, coordinates, markets, and evaluates service line program offerings and services.
• Provides direct support and guidance to all Aquatic leadership and staff regarding Swim Lesson programming, lifeguarding, aquatic safety, NC and CPO pool operations.
• Works with executive leadership, marketing department, and center aquatic teams to align aquatic mar