Community Health Worker Administrative Assistant

Site: Cooley Dickinson Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

Summary
Responsible for greeting all guests, data collection, entry and reporting, inter and intra-office communications, scheduling, assistance with applications, clerical and other related duties/projects. When interacting with clients, this position will provide client-centered, culturally responsive, trauma-informed support/services, offer accurate information and referrals, and encourage positive prevention and risk reduction. Does this position require Patient Care? No
Essential Functions
Welcome all visitors with a culturally responsive, trauma-informed, harm reduction approach.
-Maintain digital/physical files for multiple databases/paper files.
-Coordinate purchase orders.
-Manage inventory.
-Troubleshoot office equipment.
-Support staff with daily tasks.
-Coordinate client travel to health services and related services.
-Help schedule client appointments.
-Assist clients in completing paperwork and applications.

 

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Experience working with individuals living with HIV, unhoused individuals/families, people in recovery, trauma survivors, members of Black, Latine, GBTQ+ communities, formerly incarcerated individuals, and/or other historically minoritized populations with cultural humility 1-2 years required and Experience with community-based, nonprofit, grant funded programs; community health; public health/human services; outreach; health equity 1-2 years required and Experience with essential administrative, organizational, and communication tasks to keep an office running smoothly 1-2 years required

Knowledge, Skills and Abilities
- Knowledge of local resources that support social drivers of health – transportation, housing, food access, employment/education.
- Skilled in strength-based, people-first, harm-reduction, culturally humble, and restorative approaches to equitable community health care and prevention.
- Bilingual (Spanish) preferred.
- Person with lived experience of populations served is a plus.
- Strong cross-cultural interpersonal, organizational, and oral and written communication skills.
- Intermediate digital literacy required.

 

Physical Requirements

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Occasionally
• Carrying Occasionally
• Pushing Rarely
• Pulling Rarely
• Climbing Rarely
• Balancing Occasionally
• Stooping Occasionally
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Occasionally
• Gross Manipulation (Handling) Constantly
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

 

Onsite

 

2 Conz Street

 

40

 

Regular

 

Day (United States of America)

 

Pay Range

$17.71 - $22.76/Hourly

 

Grade

2

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant exper