Program Manager, Industry & Product Training

At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. 

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. 

About the Role:

At PitchBook we believe our people are what set us apart, and as a member of the People team your contributions will directly impact the success of our employees and the company.  PitchBook is a values-driven company. Our team embodies these values in everything we do, and we take pride in setting a positive example for our colleagues at all levels.

The People team fosters a culture of collaboration, and we hold ourselves to a high bar to consistently deliver an exceptional employee experience. We create a positive environment where employees are supported and empowered to do their best work. We push ourselves to continuously learn while leveraging diverse skill sets and perspectives to create employee-centric programs that are as impactful as they are fun. If you are driven to do great work and are committed to doing your job with passion, you have found the right team!

PitchBook’s Program Manager, Industry & Product Training is detail-oriented and driven to provide training programs that support organizational goals and employee development. This role is responsible for executing on the development, implementation, and evaluation of PitchBook’s industry and product related learning content. The Program Manager, Industry & Product Training partners with other PB Learning team members (program managers, instructional designers, operational support team, and facilitation team) to create impactful industry and product learning solutions that are developed on time and within scope. The ideal candidate will have a background in learning and development, exceptional project management skills, and a passion for fostering a culture of continuous learning.

Primary Job Responsibilities:

• Partner with Principal Program Manager to define, develop, and drive a unified industry and product training strategy that aligns with organizational objectives and addresses employee skill gaps
• Plan, coordinate, and execute training projects from initiation to completion, ensuring they meet deadlines and quality standards. Track and report on project milestones, risks, and outcomes
• Create and manage learning paths and a training calendar to support employee development of industry and product knowledge
• Partner with subject matter experts and PB Learning teammates to design and update training materials, job aids, and other resources to support the industry and product training curricula
• Develop and implement evaluation methods to measure the effectiveness of training programs and use the data and feedback to recommend and implement improvements
• Serve as a backup facilitator for Training Specialists for industry and product onboarding programs. Facilitate engaging and interactive training sessions, both in-person and virtual
• Build strong relationships with stakeholders to ensure alignment of the industry and product curriculum and department needs/business objectives
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• Bachelor’s degree, preferably in curriculum development, business, psychology, or communications
• 3+ years experience in training & development
• Strong project management skills with experience managing multiple initiatives simultaneously
• Familiarity with instructional design principles and adult learning methodologies
• Demonstrated ability to work in a highly collaborative environment, including building stakeholder relationships and partnering with teammates on cross-functional projects