Design Manager, Media and Community

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

• $10 billion+ in revenue generated since Patreon's inception

• 100 million+ free memberships for fans who may not be ready to pay just yet, and

• 25 million+ paid memberships on Patreon today.

We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Design Manager to lead the design team focused on Media and Community Experiences, driving intentional human connection on Patreon.

This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Team

At Patreon, you’ll join a high-performing, empathetic, and creator-first team. We’re passionate about building experiences that deepen connection and expand opportunities for creators and their fans. The Design team is central to that mission, partnering closely with Product, Research, Engineering, and Data to shape the future of creator-to-fan interaction.

About the Role

• Manage, coach, and develop a team of Product Designers, supporting their growth and enabling their best work

• Lead design for core community and media experiences that help fans easily engage with creators and each other, shaping how meaningful connections are formed on Patreon

• Influence the long-term vision for sustainable creator communities, guiding projects that define Patreon’s next chapter of growth

• Partner with Product, Research, and Engineering to launch and scale new fan experiences, including community-first features

• Build strong cross-functional alignment by clearly articulating design vision and presenting complex concepts to leadership and the broader org

• Foster a collaborative, innovative, and human-centered design culture that thrives in ambiguity and fast-paced scaling environments

About You

• Proven experience leading high-performing consumer product design teams, with a strong track record of hiring, developing, and retaining top design talent

• Deep expertise in media, social, or community-driven experiences, with high standards of craft and the ability to elevate quality across your team

• Ability to connect high-level strategy to design execution, balancing near-term impact with long-term vision

• Skilled at prioritization and building scalable processes, thriving in ambiguous, fast-paced environments with a bias toward action and learning

• Strong communicator who builds alignment across teams and influences strategy at all levels of the organization

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win.

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver.

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible