Executive Assistant

MarComm is a part of the broader division of University Relations. The Division of Marketing & Communications (MarComm) aims to strengthen DUs strategic position locally, regionally, and nationally through data-driven and authentic storytelling across multiple channels with focused support on the university’s value drivers: academics and research; enrollment and admissions, athletics, and advancement. Whether through public or media relations, digital strategies, social media, print, podcast, issues or crisis management, community relations or thought leadership and training, MarComm drives results through narratives that involve words, pictures, and design. With true understanding of and connection with our diverse audiences, we aim to foster collaborative problem solving, creativity and innovation. MarComm speaks with a unified, authentic, and resonant voice to strategically advance the University of Denver’s brand with four goals in mind:

1. To promote and protect DUs reputation.
2. To inspire students to enroll and engage.
3. To increase inclusion.
4. To strengthen the University.

It is a moral imperative that all staff within MarComm not only feel they are in a safe environment but also that the community is actually safe and protective. MarComm’s community-created, shared sense of belonging definition says, that “A shared sense of belonging in MarComm means building a collaborative, trusting community where we feel and are safe, valued, and appreciated being ourselves as we contribute to something meaningful.” Being safe, seen, and heard was the impetus for developing a Bias Incident Protocol and Resources Guide, which provides a clear and accessible channel for reporting incidents of bias with the division.

Position Summary

The Executive Assistant serves as the primary point of contact for internal and external constituencies on all administrative matters pertaining to the Senior Vice Chancellor (SVC) and Associate Vice Chancellors (AVCs) of University Relations.

The Executive Assistant is detail-oriented and creative, and enjoys working within a fast-paced, large, entrepreneurial environment that is mission-driven, results-focused and community oriented. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure and trusted to handle a wide variety of activities and confidential matters with discretion.

Essential Functions

• Provides office coverage for phones, visitors, and other administrative duties.
• Manages highly active appointment calendars for the SVC and AVCs.
• Completes SVC and AVC expense reports and prepares confidential correspondence.
• Manages off-campus meetings and work-related travel arrangements for the SVC and AVCs.
• Coordinates all aspects of business travel, including registration fees, lodging, ground transportation, and flight reservations.
• Prepares agendas and materials for meetings, provides monthly and special reports, and coordinates university-wide marketing and communications meetings.
• Plans, coordinates, and ensures schedules are followed and respected, acting as a gatekeeper for the SVC’s and AVC’s time.
• May communicate on behalf of the SVC and AVCs with University Council, senior leadership, colleagues, and staff.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the SVC and AVCs, determining appropriate actions.
• Facilitates effective communication between the University Relations office and internal departments, maintaining credibility and trust.
• Manages special projects for the SVC and AVCs, some with institution-wide impact, and handles conflicting needs with urgency and attention to detail.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills, with a focus on friendly customer service.
• Strong organizational skills, able to prioritize tasks with excellent attention to detail.
• Very strong interpersonal skills, able to build relationships with stakeholders, including staff, executive and senior leadership, external partners, and vendors.
• Ability to exercise good judgment, make sound decisions, act courteously and professionally, and maintain confidentiality.
• Self-starter, able to work independently and collaboratively as part of a team.
• Strong work ethic, managing time wisely and maintaining consistent performance with a positive attitude and high ethical standards.
• Intermediate to advanced skills with MS Office Suite.
• Proactive problem-solving approaches with strong reasoning and decision-making capabilities.
• Highly resourceful team player, also effective indepen