Senior HR Business Partner

Position Summary:  The Senior Human Resources Business Partner will serve as a trusted advisor to senior operations and warehouse leadership and key business stakeholders, providing strategic HR guidance and support to drive organizational effectiveness and associate engagement. This role will design and implement the talent agenda including organizational design, talent assessment, succession planning, change management, and other talent related initiatives for the assigned client in alignment with business and HR strategies. This role will also be responsible for bringing together data, insights and perspectives that will shape the direction of talent related business decisions and programs. The Senior Human Resources Business Partner will be responsible for the development and leadership of a team of HR advisors and coordinators.

Primary Accountabilities: 

• Build trusted, strategic and collaborative relationships with senior operations and warehouse leaders.

• Partner with senior operations leaders to build people strategies and workforce plans and support their implementation. 

• Proactively utilize data analytics to identify strengths and opportunities and co-create plans to positively impact talent engagement, development, and retention.

• Act as an advisor and thought partner, providing guidance and direction on people and organizational issues.

• Lead and support the design, development, prioritization, and execution of people strategies through identification of relevant HR solutions with a high-level of independence, leveraging centralized HR functions (COEs) as appropriate.

• Partner and collaborate with HR COEs to proactively influence the development, evolution, refinement, and implementation of aligned HR solutions. 

• Conduct proactive outreach efforts aligned with the people strategy and/or related workforce engagement strategies addressing the work environment.

• Partner with senior operations and warehouse leadership and key business stakeholders to understand organizational goals and challenges, providing strategic HR insights and solutions to drive business success.

• Serve as a trusted advisor to leaders on all HR-related matters, including talent management, organizational design, senior level employee relations, performance management, and workforce planning.

• Provide guidance and coaching to senior leaders, fostering a culture of open communication, trust, and accountability.

• Lead and/or support HR projects and initiatives, such as employee engagement surveys, diversity and inclusion programs, leadership development initiatives, and change management efforts.

• Analyze HR metrics and data to identify trends, insights, and opportunities for continuous improvement, partnering with business leaders and HR COEs to develop and implement action plans.

• Partner with the talent acquisition team to support recruitment efforts for key leadership positions, including participating in interviews and providing input on candidate selection.

• Manage and resolve senior level, complex associate relations issues.

Required Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree or HR certification (e.g., SHRM-SCP, SPHR) preferred.

• 10-15 years of related experience with at least 8 years building and leading strong, collaborative teams

• Proven experience in coaching, developing and influencing leadership teams with a strong balance of Emotional Intelligence and business acumen

• Comfort with high ambiguity and ability to adapt to frequent change and growth

• Strong problem-solving and decision-making skills, with the ability to analyze data, identify trends, and develop actionable insights and recommendations

• Ability to exercise sound and efficient judgment when managing complex decisions

• Excellent communication and interpersonal skills, with the ability to build trusted relationships with stakeholders at all levels of the organization.

• Ability to work with a very high level of confidentiality and discretion

• Strategic mindset and ability to effectively lead the implementation of i