Senior Manager, Risk: Card Controls Testing

Senior Manager, Risk: Card Controls Testing

Capital One’s Card Risk organization is responsible for core areas that span Strategy, Operations, Technology, Analytics and Risk Management.  This organization leads, advises and innovates on top transformational initiatives across the Card business. We are hiring for our Controls Team a Senior Manager that can deliver the following:

1) Strengthening the Control Ecosystem - working closely with all Card business areas to enable deeper risk mitigation and requirement compliance working closing with all Card business areas to enable better business results through process, risk and control capabilities and insights

2) Enable Ownership & Accountability through Transparency - providing clear, end-to-end “single view of the truth” for leaders to enable sound decision-making

3) Amplify Simplification & Automation - integrating related work to drive more efficiency and effectiveness, while advancing the journey to reduce manual processes and seize the power of data

4) Drive Sustainability - proactively adopting digital solutions and right-sized advisory governance to enable sustainable risk management

Core capabilities for this foundational role include a strong strategic mindset with significant risk management and testing expertise coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs.  This role requires the ability to lead teams both directly and indirectly to deliver high-quality value, to exhibit great judgment in solving challenging problems, and to leverage deep subject matter expertise to provide independent evaluation of the health of our control ecosystem.  This role requires a well-rounded and seasoned individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization.  Successful candidates will demonstrate a proven track record of controls testing execution and oversight; project and program delivery; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders.  This role is ideal for someone with strong leadership skills, who is capable of driving transformational change and delivering game-changing value.  The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company, with a solid understanding of process management frameworks, risk and control methodology, control testing methodology, and regulatory requirement management and applicability.

Responsibilities of this role include but are not limited to:

• Serving as a people leader for a team of associates and non-associates

• Designing, developing, and continuously evolving the Card controls testing methodology, while also autonomously driving the program to evaluate effectiveness of Card controls in adherence with the methodology

• Providing control evaluation consultation across Card on BAU spaces as well as growth initiatives, such as new ventures and new or changing operations

• Partnering cross-functionally with program customers and program assessors to provide strategic and tactical thought-partnership to effectively drive and evolve delivery

• Providing strategic direction to project teams, peers, and stakeholders to drive results, solve problems, and influence outcomes

• Building relationships and collaborating with key stakeholders

• Furthering the Well Managed agenda within Card to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of experience in control testing or Internal Audit

• At least 3 years of People Management experience

• At least 3 years of Project or Process Management experience

• At least 3 years of experience supporting, partnering and interacting with internal business clients

 

Preferred Qualifications:

• Master's or MBA Degree

• 3+ years of Corporate Management Consulting experience

• 3+ years of Financial Services industry experience

• 3+ years of regulatory compliance