Senior Manager, Program Management

Position Summary...

What you'll do...

The Walmart Marketplace Business Strategy & Operations team is committed to improving customer and seller experiences, supporting seller success, and driving growth by bolstering our seller service support. This is a unique and exciting opportunity to drive impact, create, launch, and own programs end to end.

We are looking for initiative-taking, fun, creative, people-oriented folks who are willing to roll up their sleeves to solve business challenges in creative and structured ways. You must be an excellent communicator, an enthusiastic and proactive problem solver who works well in a team-oriented, collaborative environment and possesses an extreme sense of ownership, responsibility, and accountability to see projects through.

In this role, you will be responsible for leading and managing adoption of our new business offerings for the seller community. Your expertise in SQL and/or Big Query will be valuable in analyzing data to identify opportunities for improvement.

You’ll sweep us off our feet if:

• Prior experience overseeing and managing programs to ensure that measurable objectives are meeting the expected goals.
• Strategic thinking and results oriented professional with ability to prioritize tasks and allocate resources effectively.
• Experience developing and leading programs, specifically drivers of growth, working cross-functionally with product and analytics teams.
• Strong presentation and influencing skills and the ability to interact with executive level business partners.
• Experience making data-driven business decisions and to collaborating with cross-functional teams to implement solutions.
• Self-starter with a strong attention to detail and an ability to deal with ambiguity.
• Excellent written and verbal communication skills with ability to champion products throughout the organization.
• A deep understanding of how to connect with and develop amazing experience for customers/partners.
• Belief in our purpose of save money, live better for customers.
• Analyzing data using SQL and/or Big query to identify opportunities for process improvements is a plus.

You’ll make an impact by:

• Strategize and identify opportunities and drive adoption of our new business offerings by engaging closely with our sellers community.
• Launch & scale programs. Track, communicate and coordinate with various stakeholders and teams across Walmart Marketplace and the company at large (Analytics, Business Solutions, Account Management, Product teams, etc.)
• Develop and execute end-to-end programs focused on driving product adoption and seller services tool development.
• Measure, track and analyze results, report progress, and optimize programs continuously.
• Drive informed decision-making and ensures resolution of critical issues by partnering with senior leaders to identify goals, success criteria, assumptions, risks, and known issues within the business.
• Creating communication strategy and content; educating sponsors, stakeholders, and executive leadership on program requirements; and developing and implementing a program management life cycle.
• Analyze and interpret information for one or more initiative work streams by using various analytical methodologies.
• Developing solutions within business areas that reduce cost and meet business goals; prioritizing assignments; ensuring accuracy of business data; recommending program changes to stakeholders based on data; and persuading cross-functional teams and stakeholders to implement changes.
• Driving the execution of multiple business plans and projects by identifying customer and operational needs; developing and