Unregistered Wealth Sales Assistant

Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.  

 

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.  401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.  We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

Salary Range

The salary range for this position is $18.25/Hr. - $37.50/Hr.  Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

 

Old National is seeking to fill a Wealth Sales Assistant that will be responsible for providing administrative and sales support for assigned Wealth Advisors. The Sales Assistant enhances the client experience by providing exceptional client service, assisting in safeguarding client assets, and serving as administrative and operational support to Wealth Advisors.  The Wealth Sales Assistant is responsible for understanding the policies and procedures that will enable them to interact with Wealth Advisors and prospective and existing clients. The Sales Assistant will perform a wide variety of functions independently, exercising confidential discretion and sound judgement in performing these duties.  The Sales Assistant is involved in all phases of the client relationship and is experienced in handling simple to moderately complex accounts and responsibilities. 

 

This position will consider Unregistered Sales Assistants along with Registered Sales Assistants.  The Unregistered can enter trades at the direction of the Advisor and cannot accept trades directly from clients.  Were as the Registered Sales Assistant can facilitate trades received from Advisors and Clients.

 

Key Accountabilities

Client Servicing, Administrative and Operational Support

• Interacts daily on the phone and/or in person with prospective and existing clients to respond to and resolve client servicing requests. Assists Wealth Advisors in servicing clients, including entering trades at the direction of the Advisor or other licensed person.
• Learns and adapts to the service needs of various clients and accounts and responds promptly to requests and inquiries from clients and assigned Wealth Advisors.
• Handles client outreach throughout the year including scheduling reviews, birthday and holiday mailings, seminar, and client event invites. and general correspondence.
• Assists Wealth Advisors with general correspondence, answering and returning calls, and calendar management as needed.
• May train others on products, services and related procedures, policies and technology.
• Proactively identifies and assesses risk and gaps in adherence to policy and procedures.
• Participates in identifying areas of concern and keeps management informed as needed.

Maintain Accounts and Documentation Submission

• Work within multiple technology platforms with a high level of accuracy in order to open accounts, process distribution requests, update accounts, and enter client trades (at the direction of the Advisor) and transactions.
• Maintain a system for organizing annual reviews, ensuring advisory account requirements are met, and documenting meeting notes.
• Work with outside vendors and the institution’s broker dealer to follow up on items in process, resolve account notifications, and research various issues on behalf of assigned Wealth Advisors.
• Ensure new business documents are accurate and successfully submitted including preparation of forms, obtaining appropriate signatures, submission and follow up on new account documentation.
• Accurately and efficiently completes tasks; double checks the accuracy of trades entered, new account forms, and all required documentation is in good order. 

Risk Mitigation

• Follows strict compliance guidelines as set by broker deal