LPN or CMA - Outpatient Mental Health

LPN Essential Duties and Responsibilities

Patient Care

• Prepare patient for examination by recording vitals, medical history, and chief complaint.
• Facilitates a patient’s service request including contacting their insurance provider to assist the patient and/or his/her family to determine any benefits that are payable after consent and confidentiality requirements are met.
• Administer injections, medications, vaccines, and IVs as directed by providers and within the scope of licensure.
• Perform laboratory tests (including point-of-care phlebotomy, specimen collection, and diagnostic tests) as directed by providers and within the scope of licensure.
• Communicate test results, follow-up instructions, and address patient questions and concerns in a timely manner according to clinic policy.
• Answers patient call lights.
• Respond to emergency medical situations in an urgent manner and perform on the spot emergency assistance which may include first aid and/or CPR.
• Safely uses restraints according to Hospital policy.

Clinical Support

• Assist providers with examinations and procedures.
• Prepare examination and procedure rooms with necessary sanitation procedures and supplies.
• Use clinical judgment to assess patients’ health status in person or via phone, and recommend clinic and/or ER visit as appropriate.
• Collaborate with team members and other providers to ensure all patient-care and administrative duties are completed in a timely manner.
• Travel to other clinics/departments to provide support as directed.

Administrative

• Answer patient phone calls and facilitate communication between patient and provider.
• Complete messages and tasks as assigned in the Electronic Medical Records (EMR) system.
• Schedule follow-up appointments and procedures and submit referrals as directed by providers.
• Maintains the schedule for the Outpatient Mental Health Services staff in collaboration with each specific provider.
• Complete prior authorizations for procedures and medications as required.
• Assist with maintaining an inventory of supplies.

General Duties

• Practices and behaves in a professional, safe and ethical manner at all times.
• Serves as a patient advocate.
• Maintains friendly and courteous interpersonal communication skills and a positive service attitude.
• Participates in performance improvement and educational activities. Completes all CEU’s as required by respective licensure. If licensed, maintains an active and current license.
• Works willingly and accepts assignments as given.
• Attends all mandatory meetings and programs.
• Participates in opportunities that enhance personal and professional growth.
• Performs other duties as necessary or assigned.
• Complies with the Corporate Compliance Policy and all laws, regulations, and Standards of Conduct relating to the position and agrees to report any suspected violations of law or Standards of Conduct.
• Complies with all applicable state and federal regulations and JCAHO standard.
• Maintains a safe work environment using safe work practices, utilizing standard precautions and complying with hazardous waste procedures at all times as described in St. Anthony's Safety Manual.
• Maintains the confidentiality of patient, resident, employee and organizational information.

 

Supervisory Responsibilities

This job has no supervisory responsibilities, however, may assist physician with special unit procedures and provide training, education, and guidance to assigned C.M.A.s and/or C.N.A.s.

Carries out responsibilities in accordance with the department Director, organization’s policies and applicable laws. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• LPN with state license required; Current license to practice nursing in the state.
• Experience in a clinical setting preferred.

Position requirements, certificates, Licenses, registrations

• Basic Life Support certification.
• Management of Aggressive Behavior (MOAB) certification within 6 months of hire.
• Ability to create a caring, compassionate relationship with the patients and families.
• Ability to collaborate with the healthcare team to use evidence-based practice in providing