Senior Network Engineer (RapidScale)

Company

Cox Communications, Inc.

Job Family Group

Engineering / Product Development

Job Profile

Sr Network Engineer

Management Level

Individual Contributor

Flexible Work Option

Can work remotely but need to live in the specified city, state, or region

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $88,300.00 - $147,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage.  As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.

JOB SUMMARY:

The Senior Network Engineer's role is to ensure that RapidScale/industry best practices and methodologies are applied to design, deployment and operations of core route/switch and data center networks. This individual provides technical guidance and leadership to the customer and project management team and ensures project timelines are being met. They will be the technical point of contact for the customer and provide design, migration and deployment guidance.  

The Senior Network Engineer will work as part of a team that provides design, architecture, and migration planning for new customer projects.  The role is responsible for leading all the technical efforts to successfully migrate a new customer into the RapidScale platform. The Senior Network Engineer will be responsible for providing migration support, which includes advanced troubleshooting, architectural design, and management of overall health of services migrating into the RapidScale managed cloud. The position will be a key factor in providing a great customer experience pre & post implementation.

TECHNICAL SKILL REQUIREMENTS:

• IPv4, IPv6 

• VLANs 

• VPNs (IPSec configuration/troubleshooting)

• QoS

• Subnetting 

• NAT

• Port translation

• Spanning tree 

• LACP, port channeling, and VPCs

• HSRP

• BGP

• OSPF

• RIP

• VMware VeloCloud products

• Fortinet products

• Cisco Meraki products

• Cradlepoint products

DUTIES AND RESPONSIBILITIES: (Essential Duties include but are not limited to):

• Responsible for the delivery of network planning, design, implementation & optimization services as a post sales consultant to clients.

• Create Low Level and High-Level design of data center networks utilizing industry best practices and Cisco hardware to include: Cisco enterprise level L3 switching and Nexus 7K/5K/2K platforms.

• Lead the delivery of network solutions including routers, switches, firewalls, load balancers and other network hardware appliances including VMWare VeloCloud.

• Oversee/perform new and existing equipment, hardware, and software upgrades.

• Perform installation, configuration, maintenance, and troubleshooting of customer managed hardware, software, and peripheral devices.

• Monitor network performance and troubleshoot problem areas as needed.

• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

• Provision new customers and provide onboarding assistance.

• Provide support on escalated trouble tickets when necessary.

• Review entire environment and execute initiatives to reduce failures, defects, and improve overall performance.

• Document architectures, procedures, and processes for use by other engineers and support.

• On-call support is a requirement of this position.

​

Minimum:

• Bachelor’s degree in a related discipline and 4 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; or 8 years’ experience