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Senior Software Engineer - Next Best Action
HumanaRemote US, United States, United StatesRemotefull_timeVerifiedPosted 15 Jan 2026
💰 $147,000/yr($106,900/yr – $147,000/yr)
About the role
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We are seeking an accomplished Senior Software Engineer to design, implement, and operate mission-critical stateful services that form the backbone of real-time, automated decisioning and personalization platforms. These systems are responsible for maintaining authoritative state, orchestrating lifecycle transitions, and ensuring reliable downstream effects—often in high-concurrency, low-latency environments.This position is ideal for engineers with a strong grasp of state machines, idempotency, distributed systems, and “exactly-once” execution semantics. You will also employ advanced AI-assisted and agentic engineering tools to drive correctness, velocity, resilience, and scalability.
Key Responsibilities
State Machine Architecture & Implementation
- Design, build, and maintain explicit state machines governing:
- Lifecycle transitions (e.g., open → in progress → completed → suppressed)
- Validation of permissible transitions
- Time-based and event-driven changes
- Ensure state machines are:
- Clearly modeled and not hidden in code logic
- Deterministic, reproducible, and auditable
- Easily understood and testable
- Robust against illegal or duplicate transitions through comprehensive validation
Transactional State Memory & Exactly-Once Processing
- Architect and manage transactional state stores serving as the single source of truth
- Support safe, high-concurrency read/write operations
- Uphold system invariants across partial failures and recovery scenarios
- Implement robust idempotency controls so:
- Requests can be safely retried
- Commands execute at most once
- Duplicate events do not compromise state integrity
- Develop APIs and workflows resilient to retries, restarts, and replay events
Reliable Side Effects via Outbox Pattern
- Employ the outbox pattern to guarantee atomicity of state updates and event publication
- Prevent loss or duplication of side effects
- Maintain clear separation between state mutation and downstream event delivery
- Facilitate replay, backfill, and recovery operations without breaching state guarantees
- Integrate seamlessly with messaging and streaming platforms, ensuring fault tolerance
Distributed Systems & Concurrency Management
- Design for correctness under concurrent updates, network partitions, partial failures, and service redeployments
- Apply expertise in:
- Idempotency keys
- Optimistic and pessimistic locking strategies
- Event ordering and causality
- Balance rigorous correctness with performance and latency requirements
AI-Assisted & Agentic Engineering Practices
- Leverage AI-powered and agentic tools to:
- Automatically generate and validate state transition tests
- Probe edge cases and concurrency challenges
- Assist in code reviews, refactoring, and documentation
- Accelerate debugging, incident analysis, and root cause discovery
- Use AI responsibly to enhance productivity while maintaining clarity and system integrity
Observability, Auditability & Trust
- Engineer services with robust observability through:
- Structured logging, metrics, and alerting
- Distributed tracing
- Ensure all state transitions and emitted events are:
- Fully traceable and reproducible
- Auditable for compliance and investigative needs
Collaboration &
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