Staff Assistant

Overview

Come join our Human Resources (HR) Team as a HR Staff Assistant for Utah State University! This position will be working at the front desk of Human Resources emanating an inviting welcome to the customers via walk-in or phones. This position is part of a fantastic team, working Monday through Friday from 8 am to 5 pm with a one hour lunch break.

Responsibilities

General office duties to include (but not limited to):

• Provides general information, greets and directs visitors, and answers routine inquiries.
• Processes employment verifications from multiple entities.
• Performs office duties, including answering phones, directing calls to appropriate parties, data entry, filing, appointment scheduling, and other general duties as assigned.
• Provides administrative support including scheduling appointments and coordinating meetings/conferences.
• Opens and routes incoming mail and distributes to department staff.
• Composes and word-processes various standard documents and correspondence.
• Copies, scans, and/or duplicates materials as requested.
• Department Purchasing card support for the Department P-card holders. Collecting, reconciling and attaching receipts.
• Orders, stocks, and distributes office supplies.
• HR Building Coordinator
• Performs miscellaneous job-related duties as assigned.

Qualifications

Minimum Qualifications:

• One year of office-related experience is required.
• Demonstrated experience in public/customer service role.
• Ability to communicate clearly, both verbally and in writing with the public and customers.
• Working knowledge of Microsoft Office programs
• Ability to operate general office equipment.
• High School diploma/GED.

Preferred Qualifications:

• Relative post-secondary training or related certificate.
• Prior clerical/office work experience.
• Knowledge, Skills, and Abilities:
• Ability and skill to make decisions regarding the day-to-day operation of the functional area.
• Ability to maintain the confidentiality of records and information.
• Database and records management skills.
• Ability to prepare routine administrative paperwork.
• Ability to analyze problems and develop or recommend creative solutions to human resources issues.
• Demonstrated attention to detail.

Problem Solving:

• Must act professionally when encountering customers who, at times, maybe frustrated or upset.
• Ability to handle frequent interruptions while working on various duties.
• Strong organizational skills.
• Routinely process highly confidential and sensitive personnel records in a professional and confidential manner.
• This position functions under minimal to moderate supervision.
• Service Orientation /Customer Service Skills:
• Actively seek ways to assist customers.

Critical Thinker:

• Uses logic and reasoning to identify and recommend solutions and approaches to problems.

Core Characteristics:

• Able to take initiative
• Action Oriented
• Technical Learning
• Commitment to ethical behavior
• Honest and trustworthy
• Strong work ethic
• Commitment to the improvement of USU
• Self-motivated
• Manages multiple tasks quickly and efficiently
• Works well in a team environment and alone
• Decision making

Required Documents

Along with the online application, please attach:

 

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Cover letter to be typed/pasted at the end of your application (iForm)

 

**Document size may not exceed 10 MB.**

Advertised Salary

Minimum $38,000; Commensurate with experience and education, plus excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

USU Human Resources is dedicated to a positive customer experience and team members are empowered to engage employees and use their personal talents to achieve the mission of the university. We support and encourage rather than judge, criticize, and critique. We value diversity and have high expectations of performance and values. We believe in maintaining an open-minded approach to problem-solving, conflict management, and decision-making. Our staff members are team players who excel at building trusting relationships with customers an