Scheduled Hours

37.5

Position Summary

This position is responsible for tasks in Student Accounting and Accounting Operations. Primary responsibilities include analysis of student financial transactions, management of payment plan activity, and ensuring payments received at the university for student balances are processed correctly. This position is also responsible for providing customer service to students, parents, and University departments with respect to financial transactions on student accounts. This position will support Supervisor and other areas of Accounting Operations.

Job Description

Primary Duties & Responsibilities:

• Responsible for ensuring the accuracy of student financial transactions.  Analyze student charges and balances.  Accurately record various incoming payments to the general ledger on a daily basis. Accurately record the Employee Tuition Assistance benefit, work with HR to resolve issues.

• Provide professional and courteous customer service to students, parents and University departments with respect to financial transactions, payment plans, 1098Ts and other financial activity on student accounts. Ensure compliance with FERPA regulations and University policies.

• Responsible for managing returned refunds and returned payments. Assist with sending student sponsor invoices and posting student sponsor payments. Cross train with Customer Accounts, assist as required.

• Assist supervisor with managing Student Accounts Receivable (>$500M annually) for the University. Complete annual testing in preparation and issuance of >14,000 1098Ts. Maintain working knowledge of various procedures, processes and systems in Student Accounting and Accounting Operations. Be actively engaged with implementation of Workday Student.

• Additional tasks as assigned and provide support to the Supervisor of Student Accounting. Assist other areas of Accounting Operations, including Cash and Credit Operations and Customer Accounts. Complete special projects and other work as assigned by management.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Professional Accounting Or Receivable Functions (4 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• High School graduate, minimum 60 semester hours of college including 12 hours of accounting; OR High School plus four years of progressive experience in professional accounting or receivable functions.

Preferred Qualifications:

• Prior experience in a university or financial institution environment.
• Adhere to FERPA regulations.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Computer Literacy, Confidentiality, Corrective Action Management, Customer Service, Decision Making, Effective Written Communication, Exercises Judgment, Goal-Oriented, High Accuracy, High Reliability, High Volume Processing, Influence Operations, Inquiry Handling, Internal Controls, Microsoft Excel, Oral Communications, Policies & Procedures, Problem Solving, Process Streamlining, Self Motivation, Teamwork, Work Efficiency

Grade

G08-H

Salary Range

$21.17 - $32.85 / Hourly

The salary range reflects base salarie