Senior Manager, Performance & Results
Health Care Service CorporationAbout the role
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
This position is responsible for leading and partnering with the division and the Enterprise in identifying, validating, monitoring, and reporting provider performance metrics and outcomes, operational capabilities and continual process improvements across all areas influencing provider performance. Provides leadership, guidance and support toward the division and the Enterprise strategies and processes, and leads metric definition, and analysis, monitoring, documentation as well as root cause analysis, and best practices. Leading in the development and evolution of a provider performance management methodology and ensuring appropriate application of best practice standards, guidelines, procedures, tools, and reporting.Required Job Qualifications:
- Bachelor Degree in Actuarial Science, Mathematics, Statistics or Economics, or related fields. Other Bachelor Degrees may be considered.
- 4 years of supervisory experience.
- Minimum 7 years of experience in health care services, statistical analysis, financial analysis, financial consulting, or insurance industry economics including 4 years’ experience in data analysis and information reporting relating to healthcare data.
- Advanced PC proficiency to include Word, Excel, PowerPoint or similar. Proficiency in designing reports.
- Excellent verbal and written communications skills to prepare effective documentation, facilitate training and development, and participate in presentations.
- Experience working cross-functionally within all levels of the organization, leading projects and in problem resolution.
- Experience in developing, maintaining, and leveraging collaborative relationships with internal and external stakeholders and business leaders, to accept recommendations, cooperate or change their behavior, facilitating the accomplishment of business goals.
- Negotiation and influencing skills.
Preferred Job Qualifications:
- Master’s degree in Actuarial Science, Mathematics, Statistics or Economics.
- Extensive Health insurance industry experience with high awareness and financial acumen regarding industry trends and competitive challenges that have broad business impact.
- Tableau, PowerPoint or similar.
- Six Sigma or Malcolm Baldridge certification.
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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