Associate Director, eCommerce

Company Description

About Starcom:
As the Human Experience Company, we are a global media agency that believes in the alchemy of people and technology to create experiences people love and actions brands need. It’s in our DNA. We’re powered by the strength of our innovative, driven and intelligent people who are deeply passionate about achieving best-in-class results on behalf of our clients –some of the world’s leading marketers.

We value you and the work you do. We work hard, but also enjoy scores of perks rooted in our legacy of having one of the strongest agency cultures. Our top-notch health insurance plans and paid time off allow you much-needed time to recharge and achieve the work-life balance you need to bring your absolute best self to work.

Job Description

Overview:
The Associate Director will work as a member of a small cross-functional team with ownership of Amazon strategy. They will be responsible for driving our client's Amazon growth and acceleration strategy. The Associate Director must have a mastery of Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings as well as Amazon Media Group (AMG) services such as on-site display advertising and AAP. 

The ideal candidate must have strong team management, and expert-level eCommerce experience. Our eCommerce team works across a diverse range of sectors on some of the largest and most dynamic clients within the agency. We are looking for an enthusiastic leader who is keen to submerge themselves into a number of projects. 
 
Role Objectives: 

• Oversee the client's strategy and growth of Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings as well as Amazon Media Group (AMG) services such as on-site display advertising and AAP 
• Become a subject matter expert and educate teams and clients of the eCommerce retail environment 
• Build end-to-end ecommerce strategy and plans for the client 
• Assist internal teams within the Commerce practice in growing each client’s business  
• Work with cross-functional teams to provide insight and recommendations  
• Develop, manage, and monitor client service delivery executions of the assigned accounts 
• Oversee process development and execution management 
• Assures quality control of all media planning and implementation 
• Ensure best practices are in place 
• Prepare and present annual financial and staffing plans 
• Implement planning process for the assigned accounts and holistic media planning across paid search platforms and initiatives  
• Coordinate efforts across different digital media channels to drive optimized recommendations 
• Continuously evaluate and improve upon all digital media opportunities 
• Attend to client meetings as needed, interface as needed with executive level and middle management level on client side during meetings and presentations 
• Embrace and encourage a culture based on team work, collaboration, and intellectual curiosity 
• Motivate, lead, and manage internal teams, working collaboratively to drive programs that meet our clients’ performance and business objectives 
• Drive adoption of stated account management best practices through example setting, positive reinforcement and behavioral correction 
• Conduct performance reviews and career path plans  
• Provide training to direct reports as needed
• Facilitate the development and documentation of best practices for improving operational efficiencies within the team and the group 

Qualifications

Minimum Qualifications: 

• Bachelor's degree or higher in advertising, marketing, communications, economics, or equivalent with
• 5+ years of related experience 
• eCommerce experience is required 
• Experience with Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings and Amazon Media Group (AMG) services  
• Excellent communication and organizational skills 
• Ability to work independently and collaboratively with diverse groups  
• Proficiency in Microsoft Office including Excel and PowerPoint as well as other equivalent programs and as appropriate specific industry tools and technology 
• A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines 
• Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions 

Additional Information

All your information will be kept confidential according to EEO guidelines.