Assistant Director, Writing Consultant Coordinator: Judith Anderson Herbert Writing Center - UTK

In partnership with the Managing Director, the Assistant Director of the Judith Anderson Herbert Writing Center serves as the Writing Consultant Coordinator, overseeing the Center’s writing consultation program, recruiting, hiring, scheduling, training, and evaluating consultants who provide in-person and online writing help. Teaches a peer tutoring course for new undergraduate consultants. Assesses and reports on the effectiveness of the writing consultation training program. Also helps with the management of day-to-day operations of the Herbert Writing Center, including scheduling, compiling various reports, and performing data analytics on student usage of the Center. Offers writing consultations and workshops when needed.

The assistant director/writing consultant coordinator has the following responsibilities: 

Serves as the Writing Consultant Coordinator: Develops and implements policies for the writing consultation program, coordinating with the Managing Director of the Herbert Writing Center. Recruits, hires, trains, observes, supervises, and evaluates writing consultants.  Assesses effectiveness and student satisfaction with the consultation program and helps implement new ways to improve as needed. Write reports analyzing data collected on student use, satisfaction, and improvement. 

Instruction: Teaches a peer tutoring course for new undergraduate writing consultants. Develops and delivers Herbert Writing Center instructional workshops for faculty, students, and other campus units.

Administrative Assistance: Assists with the management of day-to-day Herbert Writing Center operations, responds to student needs, and offers student writing consultations when needed. Assists with the development and delivery of Herbert Writing Center presentations designed to promote the Herbert Writing Center’s services. Represents the Herbert Writing Center on University committees as needed.

Required Qualifications

• Education: Master’s degree in English, Rhetoric/Composition, Writing Studies, or related field
• Experience: 3 years writing center experience, including experience with an undergraduate tutoring program, and 2 years college-level classroom teaching experience
• Knowledge, Skills, Abilities: 
  • Knowledge of writing center theory and practice
  • Knowledge of peer tutoring and college student development
  • Knowledge of writing program assessment models
  • Knowledge of PC and Mac computers and software (Microsoft Word, Excel)
  • Ability to supervise and train college students
  • Ability to organize and maintain paper and electronic records
  • Ability to communicate orally with diverse groups including students, faculty, staff, and general public
  • Ability to communicate effectively in writing
  • Ability to collect, analyze, and synthesize data
  • Ability to prepare and write e-mail, letters, and reports
  • Ability to prioritize tasks and obligations 
  • Ability to problem-solve
  • Ability to work independently
  • Ability to meet deadlines

Preferred Qualifications

• PhD in English or related field, with concentration or coursework in Rhetoric/Composition
• Demonstrated research interests in writing center theory and practice
• Experience fostering diverse and inclusive environments

Work Location:

• This position is located at the University of Tennessee in Knoxville, TN, and is onsite only. 

Compensation and Benefits:

• UT market range: MR11
• Anticipated hiring range: $66,000-$70,000
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions:

For best consideration, applicants should submit the following materials: 

• Cover letter detailing experience and qualifications relevant to the position description and responsibilities
• CV
• Contact information for three professional references

About The Department:

The Judith Anderson Herbert Writing Center serves student writers in all disciplines of the University of Tennessee, Knoxville, academic community by offering free and individualized help throughout the writing process. Trained writing consultants provide feedback in one-to-one conversations that help students develop confidence and skill as writers. The Center also provides guidance to fa