Jersey Customizations - Warehouse Supervisor

Company Overview Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.  As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives. 
Job Summary: The Jersey Customization-Warehouse Supervisor plays a critical role in the store and/or venue assisting the Management Team with creating the ultimate game day and shopping experience for our fans by leading the warehouse effort. The Supervisor for the Minnesota Warehouse is responsible for supervising warehouse operations that include inbound and outbound merchandise for Fanatics In-Venue Retail and Events. The Supervisor will drive results through coaching to carry out operational excellence expectations. The Minnesota Warehouse provides support to all areas of the company and will drive results through effective communication and a demonstrated ability to work as a member of a winning team. This position has the potential to occasionally step into the responsibility of driving to and from the Minnesota Warehouse to all Fanatics locations to deliver merchandise to our Minnesota Market locations. This position is expected to work a full-time schedule which can include days, nights, and weekends. 
General Duties and Responsibilities: •Demonstrated proficiency of Fanatics and Retail operation systems including but not limited to POS, OpSuite, My Playbook, Service Now and OKTA •Communicate expectations for assignments and projects to part-time retail team (Retail Associate/Lead) •Provide training and assistance to all part-time retail team (Retail Associate/ Retail Lead) •Coach part-time retail team (Retail Associate/ Retail Lead) based on observed job performance and •knowledge of operational excellence •Oversee warehouse inventory procedures•Oversee front of house operations •Supervise onsite receiving procedures are completed according to protocol •Supervise onsite inventory transfers •Oversee purchase orders for Minnesota Market sports teams •Maintain the highest standards of professionalism and partner relationships to ensure the Fanatics Brand and Team/League are always positively represented •Ensure warehouse and delivery truck is properly maintained and organized. •Understands Fanatics Values and how they relate to their role •Perform ‘Manager on Duty responsibilities’:•Perform additional responsibilities as directed by the management team •Oversee staff, scheduling, breaks, as needed in coordination with Warehouse Manager 

Education, Experience and Requirements:• Minimum 18 years of age • Past experience supervising and managing a team required (1-2 years minimum) • Past experience working in retail, sales or warehouse experience preferred • Ability to work independently and responsibly in a fast-paced environment • Availability to work extended hours on game days and during events • Foreign language skills are a plus • Forklift certification is a plus, not required. • If Driver interest is present: Must pass an MVR check o Must have a valid license to operate a motor vehicle o Experience driving preferred 
Job Knowledge, Skills and Abilities:• Possess a fun, professional demeanor • Possess a fun, outgoing, confident, professional demeanor • Prior leadership experience preferred • Ability to work well with all levels of management, build partnerships and coach teams • Ability to anticipate and solve problems and act decisively • Ability to represent Fanatics/League/Team Values and standards • Ability to balance, prioritize and delegate multiple projects while remaining calm under pressure • Demonstrated ability