Senior International Servicing Specialist

<p><b>Senior International Servicing Specialist</b></p><p></p><p>Letterkenny – 2/3 days in office</p><p></p><p><b>A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE &amp; INCLUSIVE CULTURE</b></p><p><span>As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.</span></p><p><span>We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!  </span></p><p><span>If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today. </span></p><p><span>At PGIM, You Can! </span></p><p></p><p><b>What you will do</b></p><p></p><p><span>PGIM Ireland are seeking to hire an International Servicing Specialist for PGIM Real Estate Loan Services who are responsible for the servicing and asset management of commercial loans originated by PGIM Real Estate (PGIM RE) outside of the United States.  Irish hours will apply from Monday to Friday, however there is a requirement to be flexible, specifically during peak times.  Hours are subject to change in line with role requirements.</span></p><p></p><p><b>What you can expect</b></p><p></p><ul><li><p>Servicing/Cash Management – Calculation of debt service, delivery of billing letters, remittance reports and application of waterfall structures</p></li><li><p>Surveillance – Review of compliance certificates, calculations to confirm covenant adherence, review and analysis of property monitoring reports</p></li><li><p>Hedging – Management of all loan level hedging investments</p></li><li><p>Banking Admin - Managing multiple international bank and borrower relationships</p></li><li><p>Treasury – cash movements for multiple currencies over differing treasury platforms and time zones</p></li><li><p>Proactively communicate issues to relevant stakeholders.</p></li><li><p>Collaborate with multiple areas of the PGIM RE to ensure the highest level of service.</p></li><li><p>Anticipate issues that may adversely affect portfolio performance and take action to reduce risks.</p></li><li><p>Lead and manage special projects as assigned, as well as propose and drive process enhancements and automation.</p></li><li><p>Cultivate both internal and external relationships to ensure proper service levels are achieved for each portfolio function.</p></li><li><p>Review policies and procedures and ensure consistency across the regions.</p></li></ul><p></p><p><b>What you will bring</b></p><p></p><ul><li><p>2-3 years’ prior commercial mortgage/real estate/finance experience</p></li><li><p>Prior commercial loan servicing experience desirable including billing, calculation of interest rates, accruals and waterfall accounting across the capital stack</p></li><li><p>Background knowledge of electronic banking and treasury methods</p></li><li><p>Working knowledge of Bloomberg a plus</p></li><li><p>Prior experience of Blocked/Charged accounts or KYC/AML a plus</p></li><li><p>Ability to manage multiple responsibilities under challenging time frames</p></li><li><p>Strong organizational, analytical and problem-solving skills</p></li><li><p>Strong interpersonal skills with an ability to work collaboratively with various counterparts</p></li><li><p>Self-motivated, proactive, detail oriented, highly organized and exceptional time management</p></li></ul><p></p><p>What will set you apart?</p><p></p><ul><li><p>Strong financial services acumen and background</p></li><li><p>Strong Microsoft Excel skills.  Ability to work with Power BI a plus.</p></li><li><p>Excellent oral and written communication skills</p></li></ul><p></p><p><b>*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.</b></p><p><b>What we offer you</b></p><ul><li><p><b>Health Insurance: </b>PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.</p></li><li><p><b>Annual Leave </b>of 23 days at full pay.</p></li><li><p><b>Pension Scheme: </b>Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.</p></li><li><p><b>Annual Bonus Programme &amp; Shop LK Vouchers / </b><b>CleverCards (subject to eligibility): </b>Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free.</p></li><li><p><b>Life Assurance: </b>fully paid by PGIM Ireland, employees are covered from their start date