Senior Director, Talent Enablement

About the Team  

The Talent team at College Board shapes the workforce that positively impacts millions of students across the world. It’s a close knit, dedicated team of ~30 people with a passion for facilitating a stronger experience for our 1,800 employees. We pride ourselves on being end-user focused, using data to solve problems, innovating to find a new way, communicating directly and honestly, and having fun along the way.  

About the Opportunity  

This role is a key architect of our strategy to build diverse, inclusive, engaged, and high-performing teams. You will design and execute key talent management initiatives including performance management, talent planning, and 360 feedback. You’ll ensure our systems, processes, and tools will resonate and appeal to our employees. Ultimately, you’ll enhance employee engagement, improve performance, and drive innovation across College Board. 

You will report into the Vice President of Talent and work closely with our Talent Enablement team, our Business Partner (BP) team, and the Office of the President. Specifically, you’ll drive strategy and projects across the talent lifecycle, including: 

Ensuring strong performance (35%)  

• Partner with leadership to define expectations for employee performance, including outcomes they need to achieve and behaviors they need to exemplify 

• Evolve our performance management system to celebrate and hold people accountable to the defined expectations 

• Partner with our compensation team to connect our performance management strategy to our rewards and incentives 

• Ensure strong integration with Workday and other TE systems and tools 

Evolving teams (20%) 

• Finalize and scale our approach to talent planning and succession planning 

• Partner with our Talent Acquisition leader to strengthen internal hiring 

• Partner with our Generalist and BP teams to ensure we transition talent well 

Cultivating strong culture (20%) 

• Build, launch, and reinforce key rituals that reinforce our College Board culture in the day to day 

• Ensure strong launch, analysis, and action planning against the annual Gallup employee engagement and inclusion survey 

Enabling learning and growth (15%) 

• Partner with others to deepen College Board’s learning culture, including normalizing thoughtful professional development focus areas for every employee 

• Equip employees to give and receive consistent, quality feedback 

• Partner with others to design and launch targeted learning and development opportunities to deepen proficiency in prioritized skill areas, which an initial focus on strengthening our manager cohort 

• Partner with others to re-design and re-launch our 360 feedback tool 

• Partner with others to centralize quality learning tools and resources and ensure they’re easily accessible and useful for employee 

Designing optimized teams (10%)   

• Partner with the Office of the President, Finance, and BPs to determine optimal headcount planning and request process 

• Roll out our new role levels approach, clarifying what we expect at each job level 

• Consult on our job architecture in Workday, including titling and job documentation 

About You  

You have:  

• Self-awareness, humility, and a deep learner orientation  

• A mission-orientation; you’re fired up to support students on their pathway to college and work 

• A user orientation; you take time to understand user needs and never release something without multiple rounds of user tests and iteration 

• Exceptional strategic thinking skills; you can operationalize a vision, make tough decisions, and contingency plan  

• Exceptional critical thinking skills, including the ability to cut through to the heart of an issue and systematically address root causes of a given problem  

• A proven ability to build trusting, collaborative relationships and influence others to action 

• Strong organization and prioritization skills and the proven ability to move forward multiple projects in concert, both independently and as a member of the team  

• At least 10 years of work experience and at least 5 years in strategic talent work (ideally work in performance management, L&D, talent reviews and talent planning, etc) 

About Our Benefits and Compensation 

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we