Senior Director, Workforce Management

 

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

 

Job Summary:

The Senior Director, Workforce Management (WFM) Program will lead the end-to-end implementation and management of a large-scale workforce management program, driving innovation and change by reimagining workforce strategies and challenging conventional wisdom. This role requires a forward-thinking leader who is out front—anticipating business needs, synthesizing diverse perspectives, and prioritizing strategic initiatives with all levels of leadership inclusive of executives. The Sr. Director will empower teams to deliver results, foster a culture of accountability, and inspire passion for the company’s mission. The ideal candidate will demonstrate self-awareness, a commitment to personal and team development, and a drive to elevate inclusive practices across the organization.

 

Job Specifications:

• Starting Wage: $155,949.76 - $199,493.34 + annual bonus + equity
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

 

Job Responsibilities:

• Program Oversight: Lead the WFM program with a strong governance framework, integrating innovative approaches and challenging the status quo to optimize workforce resources.
• System Implementation: Act as a forward-thinking liaison, anticipating needs and synthesizing multiple viewpoints to ensure successful system deployment and stakeholder alignment.
• Strategic Planning: Develop and execute a comprehensive, multi-year workforce management strategy, prioritizing the most impactful work and presenting new ideas through detailed analysis and contingency planning.
• Team Leadership & Development: Build and inspire a high-performing team, empowering others, holding them accountable, inspiring urgency, and unlocking their potential through authentic connections and ongoing development.
• Stakeholder Management: Connect authentically with stakeholders, listen to and draw out diverse perspectives, and build strong relationships across locations and functions to ensure mutual success.
• Change Management: Drive change by enrolling employees in a shared vision, clarifying goals, and fostering a culture of trust and inclusivity.
• Performance Monitoring & Reporting: Exhibit a passion for excellence, deliver measurable results, document workplans and communicate insights that inspire others to achieve great outcomes.
• Risk Management: Courageously take on risk, thoughtfully approach potential outcomes, and develop mitigation strategies to ensure minimal disruption.
• Continuous Improvement: Be curious about all facets of the business, proactively communicate innovation opportunities, and elevate workforce management practices through inclusive and equitable approaches.
• Budget Management: Manage program budgets with transparency, ensuring value delivery and alignment to executive-approved financial plans.

 

Job Requirements:

 

Preferred Experience:

• Demonstrated ability to reimagine and lead change, challenge conventional wisdom, and innovate in workforce management.
• Proven track record of being out front—anticipating needs, synthesizing viewpoints, and prioritizing strategic work.
• Strong drive for re