Departmental Assistant, Music Tour Marketing

Job Description

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.  The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities.  Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.  

The Role 

CAA is seeking an Assistant to support an agent in our Music Touring department, based in LA. Touring connects fans to their favorite artists through live experiences in all sizes of venues, across regions. This agent works with large music acts, and a variety of live concerts. 

Touring is a fast-paced, high volume business requiring exceptional relationship management, attention to detail, and understanding of the space. The ideal candidate is motivated, a quick-thinker, and possess solid administrative and organizational skills. They are able to communicate with clients, agents, and executives while maintaining a high level of discretion. 

Responsibilities 

• Manage administrative duties including phones, calendar management, coordinating meetings and schedules, scheduling travel, booking reports, preparing expense reports, and general office management tasks  

• Communicate directly with clients, managers, buyers, and promoters 

• Organize & track offers (confirmed, pending or pass) 

• Handle white sheets and issuing of contracts (attention to detail/formatting) 

• Enter final reports and settle shows in Engage 

• Track contracts (Buyer Signed, CAA Reviewed, FEC) and deposits 

• Update client calendars, gather ticket counts, create/update offer/tour grids 

• Assist with special projects, research, and compiling information as needed 

Qualifications 

• Attention to detail, strong organization and problem solving skills are a must 

• 1 year of professional administrative or equivalent experience preferred, preferably in the agency, booking, or live events space 

• Ability to work well in fast-paced environments; meet tight deadlines; lead multiple projects and expectations; maintain a sharp focus while handling competing priorities 

• Strong interpersonal and communication skills, both written and verbal, while understanding the importance of maintaining confidentiality 

• Ability to anticipate