Customer Experience Agent (Norwegian Speaker)

Company Description

What if you could fly to Barcelona to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn, and grow altogether within an international booming company?

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there.

You would be receiving top-class training from the biggest brands from a variety of sectors and boost your professional development. 

Whatever comes out of it for you, you will definitely not regret it.

Job Description

Your responsibilities and impact as a Customer Support Agent will be:

The company recruits based on soft skills, providing comprehensive training in all aspects of the job. Regardless of your profile and experience, you'll have the chance to make a difference.

• Responding to inbound requests from organizations and documenting relevant case information
• Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
• Identifying issues and providing effective solutions, and escalating the issues when they require further support

Qualifications

Skills, qualifications and interests you need to succeed in this role:

We are firstly recruiting for motivated, professional, and reliable candidates who are committed to their experience abroad.  

• A good level of English, along with a native level of Norwegian is mandatory
• Strong empathy
• Willingness to learn
• Excellent listening skills and proficient communication abilities
• Flexibility
• A drive for excellence and professionalism
• Strong teamwork skills and dedication to collaborative success
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Greece for an international career and life experience 
• EU Citizenship or valid work permit/ residency card mandatory

Additional Information

What’s in it for you?

• Competitive Salary with bonus 
• Schedule: available to work in rotative shifts from Monday to Sunday (Including night shifts WFH) 
• Multicultural environment
• Company offering you not only a job but a full experience abroad; activities 
• Flexible working arrangements
• Central, easily achievable location
• Relocation package (week of accommodation and flight to Barcelona)