Engineer Aircraft Service

 

 

Position Summary

The Aircraft Service Engineer reports to the assigned Manager of Engineering in Technical Operations. The Aircraft Service Engineer will develop and provide 24/7 Engineering solutions for aircraft technical dispatch reliability, safety and airworthiness.

 

Essential Responsibilities

• Provide Engineering support for all Air Transportation Association (ATAs) Chapters to Maintenance Control, Aircraft Maintenance, Quality, Planning, Materials for Aircraft on Ground (AOG) and problematic aircraft
• Develop repairs and technical substantiation for aircraft issues that exceed published limits by using Engineering methods and critical thinking for aircraft repairs and chronic defects
• Provide options for repairing versus replacing a part to optimize financial impact
• Develop customized procedures for repairs, modifications, inspections, servicing, and other maintenance actions, that have inadequate coverage in existing manuals
• Prepare engineering documents such as Engineering Controls (EC) including Engineering Orders (EO) and Engineering Authorizations (EA) to provide technical dispositions for repairs, modifications, inspection or other maintenance actions on aircraft and components
• Maintain a thorough working knowledge of 14 CFR Part 43, Major/Minor Determination and all Engineering policies and procedures applicable to task
• Work with ATA engineering teams to provide on-site support for prototype EC installation on aircraft
• Attend daily production meetings to ensure timely engineering support
• Monitor out of service aircraft, delay reports, watch items, for any follow up
• Provide on-site engineering assistance for significantly damaged aircraft
• Develop typical repairs and manual supplements to eliminate repetitive technical requests
• Assist in determining part effectivity and interchangeability
• Reviews maintenance program and submit changes to address adverse aircraft system and reliability trends
• Review Original Equipment Manufacturer (OEM) technical data and JetBlue reliability reports for corrective actions to Reliability Alerts, Safety Investigations
• Other duties as assigned

 

Minimum Experience and Qualifications

• Bachelor’s Degree in Engineering, Mathematics, Science or related field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED, FAA Airframe and Powerplant Certificate and at least four (4) years of previous relevant work experience
• Three (3) years of Engineering or technical experience

• Knowledge of Federal Aviation Regulations (FAR’s) pertaining to 121 Air Carrier operations including Major/Minor repair determination

• Knowledge of commercial aircraft systems, powerplant and/or avionics
• Knowledge of MS Office (Excel, Word, PowerPoint and Outlook)
• Maintains a positive, can-do attitude, self-starter
• Strong verbal, written communication, attention to detail
• Ability to comprehend aircraft maintenance manuals and technical publications
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Available for occasional overnight travel (10%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship 

 

Preferred Experience and Qualifications

• FAA Airframe and Powerplant Certificate
• Certifications and/or experience in Continuous Improvement, Lean and/or Six Sigma
• Working knowledge of OEM documents including Aircraft Maintenance Manual (AMM), Illustrated Parts Catalog (IPC), Component Maintenance Manual (CMM), Troubleshooting Manual (TSM), etc.
• Knowledge of Airworthiness Directives, Service Bulletins and the disposition of engineering documents
• Knowledge and experience with the following: Aging Aircraft Programs, Reliability/Continuing Analysis Surveillance System (CASS), basic troubleshooting and Maintenance Programs
• Knowledge of Federal Aviation Regulations (FAR’s) pertaining to 121 Air Carrier operations including Major/Minor repair determination
• Experience in troubleshooting and interpreting wiring diagrams
• Ability to safely formulate and substantiate temporary repairs/relief for defects not covered under OEM documents
• Familiarity with Ground Support Equipment (GSEs) and all aircraft tooling
• Knowledge of TRAX

 

Crewmember Expectations

• Regular attendance and punctuality
• This position requires shiftwork including evenings/night/ weekends/