Enterprise Account Executive-Contact Center & AI

Say hello to opportunities. 

If you’re looking to be part of what’s next in communication, you’re in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.

This is where you and your skills come in. We’re currently looking for: Enterprise Account Executive-Contact Center & AI to join our growing Contact Center & AI Practice. This role is focused on driving strategic, high-value engagements across enterprise accounts by combining deep contact center expertise with emerging AI capabilities (including automation, conversational AI, and analytics).

You will own complex sales cycles, build executive relationships, and help organizations modernize their customer experience through intelligent cloud solutions.

Job Responsibilities:

• Drive net-new logo acquisition and expand existing enterprise accounts within your territory

• Lead end-to-end sales cycles for Contact Center and AI-driven CX solutions

• Position the value of AI-powered customer engagement, including automation, agent assist, and analytics

• Develop and execute territory, account, and opportunity strategy plans

• Partner cross-functionally with sales engineering, product, and partners to deliver tailored solutions

• Engage and influence C-level and senior decision-makers with a value-based selling approach

• Own pipeline development, forecasting accuracy, and overall GTM execution for your territory

• Collaborate with channel and VAR partners to identify and close new business opportunities

• Act as a trusted advisor and customer advocate, ensuring long-term success and expansion

• Consistently meet or exceed quarterly and annual revenue targets

To succeed in this role you must have experience in:

• 8–10 years of B2B enterprise sales experience, preferably in SaaS or cloud technologies

• Proven success selling Contact Center / CCaaS solutions and/or AI-driven platforms

• Strong track record of net-new logo acquisition and expanding large enterprise accounts

• Experience managing complex, multi-stakeholder sales cycles with long deal timelines

• Demonstrated ability in value-based selling, ROI articulation, and business case development

• Familiarity with AI use cases in CX (e.g., conversational AI, workforce optimization, analytics)

• Expertise in solutions such as UCaaS, CCaaS, cloud applications, VoIP, or digital transformation platforms

• Strong executive presence, communication, and presentation skills

• Highly self-motivated with an entrepreneurial mindset and ability to thrive in a fast-paced environment

What we offer (varies between Intern, FTE & Temp-FTE):  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Bu