Sr Services Technician

Requisition Number: 95651 

 

Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.  

 

This role is within our Residency Offering, which is a solution that provides strategic technical resources to our customers on a contractual basis.

 

This job posting is for a Level 2 Deskside Services Technician with manufacturing support including, but not limited to, issues related to desktops, laptops and peripherals, including printers, set up and configuration of computers for new users and are responsible for any physical work relating to the computers, such as repairing software or hardware issues and moving workstations to another location. Candidate must possess excellent organizational, communication, customer service skills and be reliable. A+ certification preferred. ALL RESOURCES MUST BE FULLY VACCINATED. Requires to be fully onsite 5 days per week – Monday thru Friday 8:30 am till 5:30 pm.

 

 

Key Responsiblities

• AD administration – distribution lists access and creation, creating service accounts, HP user accounts provisioning, resource mailboxes access and creation, misc. permissions, reset passwords
• SCCM – software distribution and remote control
• Exchange 2010 experience – apply send as and full mailbox permissions, Distribution list management, email name changes
• Service Now ticketing system experience
• Executive support experience (Higher Demand in 200 5th Ave NY)

 

Key Responsiblities

• VPN/MFA experience
• Troubleshooting skills
• Hardware Upgrades
• Windows 10 experience
• O365 Console experience
• Canon Secure Print and HP printer troubleshooting
• Zebra printer experience a plus
• Work Space One knowledge a Plus

 

 

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

 

Posting Notes: New York || New York (US-NY) || United States (US) || IT Infrastructure & Support || None || US - New York, NY ||